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Sunset Ford
St. Louis, MO
6,151 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,151 reviews
November 26, 2020
This is our 2nd car we purchased from Sunset. Cory, our salesman, was excellent. He answered our questions, helped us understand the car functions. Everyone at Sunset was very helpful. salesman, was excellent. He answered our questions, helped us understand the car functions. Everyone at Sunset was very helpful. More
by ksk0955
Verified Customer
November 25, 2020
I dropped off my Edge for an oil change and tire rotation. The service writer told my it would be approximately 90 minutes before the service work would be completed. I got a call from him almost t rotation. The service writer told my it would be approximately 90 minutes before the service work would be completed. I got a call from him almost to the minute that the vehicle was ready. Service you can count on, that’s Sunset Ford! More
by dandscasey
Employees Worked With
Sean Johns
November 25, 2020
Very happy Brett helped me decide what work I wanted to get done. Then called when parts were in and scheduled. Very efficient and when work was done he delivered the car back to my house. get done. Then called when parts were in and scheduled. Very efficient and when work was done he delivered the car back to my house. More
by Bill mueller
Employees Worked With
November 25, 2020
Friendly and fast thanks for the Last minute appointment and fast friendly service my car is driving and working like it’s new Brett is a true professional and fast friendly service my car is driving and working like it’s new Brett is a true professional More
by NOBLES03
Employees Worked With
November 25, 2020
Thanks Mike Wilheit for setting me up with my new tires my vehicle drives so smooth now and they seem like such a great value the rebate is going to be nice my vehicle drives so smooth now and they seem like such a great value the rebate is going to be nice More
by NOBLES03
Employees Worked With
Michael Wilhite
November 25, 2020
Keith B was amazing. He was helpful, very knowledgeable, and helped me every step of the way. Keith took the time to explain to me every aspect of the vehicle and I walked out with a new car. Thanks Keith! and helped me every step of the way. Keith took the time to explain to me every aspect of the vehicle and I walked out with a new car. Thanks Keith! More
by peyton.meadowcroft
Employees Worked With
November 24, 2020
Great people at the service desk Did a great job and they explained everything what was done to the cAr Excellent crew Thanks a lot explained everything what was done to the cAr Excellent crew Thanks a lot More
by HARRYCHOMIN
Employees Worked With
Other Employees :
Jesse Cronk, Doug Bauer, Jeremy Davis, Bin Fu
November 24, 2020
Quickest purchase I have made. The service was excellent. It doesn’t make since that this review needs to be 25 words in length to submit. It doesn’t make since that this review needs to be 25 words in length to submit. More
by GNEJELSKI
Employees Worked With
November 24, 2020
Service is always great. Lounge area was clean and had drinks available. Wait time was acceptable. Service advisor was very professional and friendly. Would recommend Sunset for your service needs. drinks available. Wait time was acceptable. Service advisor was very professional and friendly. Would recommend Sunset for your service needs. More
by stlfdi009
Employees Worked With
Mike Konersmann, Bill Hubble
November 24, 2020
Everyone is very courteous and friendly. I have taken my vehicle there the last two years when I moved here. I get the works oil change. I also get the emissions check done every year here. They always let vehicle there the last two years when I moved here. I get the works oil change. I also get the emissions check done every year here. They always let me know if they run into a problem. I would reccomend this dealership for their excellent service dept. More
by WOLFKATHY55
Employees Worked With
Michael Wilhite, Doug Bauer, Bob Edwards Jr., Sydney Smith
