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Sunset Ford

St. Louis, MO

4.7
5,789 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 5,789 reviews

July 28, 2018

One Satisfied Customer Jim Wagstaff helped me find a pre-owned vehicle and I got a great deal. if there were any problems, with the car, he would be very transaparent with More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2018 -

Sunset Ford responded

We're so glad you had an excellent experience with Jim. He is a great asset to our team and we are glad to have him represent the team here at Sunset Ford! We hope to work with you again in the future!

July 28, 2018

Easy! Great experience @ Sunset Ford! Jim Wagstaff helped my wife and I find a new to us family car. He was friendly and informative. He was extremely pa More

by guthrie24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver
Jul 30, 2018 -

Sunset Ford responded

Thank you for taking the time to share your experience with us! We're glad that Jim and Jason helped create an excellent experience for you. We appreciate your referrals and look forward to working with you again in the future!

July 27, 2018

Auto Body Shop * Debbie Espey in body shop is friendly, professional and a quick problem solver. After auto body repair she even helped us coordinate mecanical work More

by John and Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie Espey, Jennifer Kelly
Jul 30, 2018 -

Sunset Ford responded

We aim for excellence, and we're thrilled to hear that you had a fantastic experience with our service specialists! We appreciate your business and look forward to seeing you in again!

July 26, 2018

Great Respect I was treated with great respect, and would recommend Mr. Wagstaff for repeat business, the service was great, and Jim was thorough, and very patient More

by thiggs4943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver
July 26, 2018

Quick, easy service and fair pricing Brad was extremely knowledgeable about the makes and models we were looking at, and was quick with answers and providing options. He didn't try to pu More

by StephJW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Schrijver, Brad Dostal, Ryan Bladdick
Jul 27, 2018 -

Sunset Ford responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

July 25, 2018

She has great customer service and very friendly Lonnie is one great employee, She is the main one that always seems to get to the bottom of the problem and find the quickest solution and the best on More

by msindependent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Jul 26, 2018 -

Sunset Ford responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top-notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

July 25, 2018

Bach has to be the best car salesman out there! This man was the best person that I have ever purchased a car from. Bach was so polite and thoughtful in the whole experience .He should train other d More

by johnny54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Bach Mcateer
Jul 27, 2018 -

Sunset Ford responded

Thank you so much for the sharing this with us! We are very lucky to have Bach on our team, and we are so happy to hear that you enjoyed working with him. Please let us know if there is anything more we can do for you.

July 25, 2018

Amazing service at Sunset! We have bought several cars here and always get amazing service from Cory Pupillo goes out of his way to get the best price for us! More

by Scott1621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Jul 26, 2018 -

Sunset Ford responded

We truly appreciate you taking the time to write a review of your positive experience with us, and we can’t thank you enough for your repeat business. We look forward to helping you out in the future in any way we can.

July 25, 2018

F-150 Purchase My experience at Sunset Ford was very pleasurable and productive. There was no high pressure or confusing transactions. Casey Fowler was a very know More

by 4062
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Fowler, Jason Schrijver, Donna Gravagna, Brad Dostal
Jul 26, 2018 -

Sunset Ford responded

Thank you so much for your kind words and recommendation! We truly appreciate the positive feedback on your experience with us, and we look forward to working with you in the future.

July 25, 2018

THE BEST!!!! This is the second new car purchase from Sunset. Both times I've worked with Mike Geraghty, not that I had to do any work. Mike is always a pleasure More

by KAM65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Pope
Jul 26, 2018 -

Sunset Ford responded

Thank you so much for the outstanding review! We aim to build long-term relationships with our customers, and we’re very pleased to know that we’ve had the opportunity to work with you on several different occasions. Our team always enjoys working with your family, and we are here for any future needs. We are here for any future needs!

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