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Sunset Ford

St. Louis, MO

4.7
5,794 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 5,794 reviews

July 20, 2018

Great Experience! From the moment I walked in the door I was impressed with the service. They knew exactly the vehicle I wanted to see and had me there within minutes. More

by Itsjustme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant, Cynthia O’Connor
Jul 23, 2018 -

Sunset Ford responded

This is wonderful to hear! It is always our goal to get our customers behind the wheel of the perfect vehicle, and we can't thank you enough for giving us the chance to earn your business. We wish you all the best, and we are here for any future needs!

July 19, 2018

quick and easy Treff, made that final part of buying a vehicle very pleasant for me (finance). Pleasant, professional, and just easy to work with. Very grateful for More

by Mgoody
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Jul 20, 2018 -

Sunset Ford responded

Your comments keep us motivated and working hard for all our guests! Glad you enjoyed your experience working with Mike. We truly appreciate you traveling so far to come to see us! Take care!

July 19, 2018

Very happy and satisfied! Sunset had the car we were looking for. Our Salesman, Jim Wagstaff, was friendly, informative and congenial. He explained the details of the cars op More

by Gonzo63
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Jul 20, 2018 -

Sunset Ford responded

We truly appreciate you taking the time to write a review of your positive experience with us, and we can’t thank you enough for your referrals and business. We look forward to helping you out in the future in any way we can.

July 18, 2018

Exceptional Salesman This car buying experience was deeply satisfying due in no small part to the down to earth salesmanship of Craig Hebrank. His ability to tune into my More

by Shelby-Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Hebrank
Jul 19, 2018 -

Sunset Ford responded

Thank you so much for your kind words and recommendation! Our team truly enjoyed working with you, and we appreciated the opportunity to earn your business. We hope you enjoy your new vehicle for many years. Welcome to the family!

July 17, 2018

Great Salesman Dealing with Tim Stewart is a pleasure. I have purchased two cars from Tim and he is always so friendly, professional and just easy to discuss the pur More

by Scott E
Recommend Dealer
Yes
Employees Worked With
Tim Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Sunset Ford responded

Thank you for the great review! We are very lucky to have Tim on our team, and we are thrilled to hear that he made your visit top-notch. It was such a pleasure having you here, and we wish you all the best with your vehicle. Our team looks forward to your next visit, thank you for choosing Sunset Ford!

July 17, 2018

Great Customer Service Keith was more than helpful. He took into consideration all that we asked for. He was friendly as well. Treff gave wonderful customer service. W More

by Denice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Jul 18, 2018 -

Sunset Ford responded

Thank you so much for the outstanding review! This is wonderful to hear, and we appreciated the chance to earn your business. Our team wishes you all the best, and we are here for any future needs!

July 16, 2018

Great experience. Brad and his manager Larry Sidberry were a pleasure to work with. I truly felt that they were looking out for my best interests. They went out of the More

by Big Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Dostal
Jul 17, 2018 -

Sunset Ford responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top-notch service, and we are so happy to hear that Brad and Larry did just that for you. It was such a pleasure having you here, and we wish you many happy miles. Thanks again for choosing us and we hope to see you again next time!

July 12, 2018

Buying our first Ford Edge We bought our Ford Fusion 6 years ago from Sunset, and have been pleased. We went back to buy a Ford Escape, but Bach convinced us to buy the Ford Edg More

by LBB
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Bach Mcateer
Jul 13, 2018 -

Sunset Ford responded

Thank you so much for the great review! We aim to build long-term relationships with our customers, and we’re very pleased to know that we’ve had the opportunity to work with you on numerous occasions.We appreciate your business and we wish you all the best with your Edge!

July 11, 2018

Our salesman was great, Randy. Treff LaPlant left much to be desired. We met with him twice and both times you could tell he was too bothered for us. On the day of purchase of our F More

by baronec58
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Randy Bollinger
Jul 12, 2018 -

Sunset Ford responded

Hello and thank you for taking the time to share this with us. We are very happy to hear that Randy provided you with top-notch service and we do appreciate your business. Please know that we apologize that didn’t have the overall outstanding visit that we aim for, and we would like to speak with you to see if there is anything we can assist you with. If you would like to discuss your visit further, please reach out to General Manager, Pete Heutel at (314) 467-1148.

July 11, 2018

Great place to buy a new car or truck!!! Great place to buy a new car or truck, I have bought 2 cars and 1 truck from them, and very pleased with all of them. And Brad is a new salesman but k More

by metalbender
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Dostal
Jul 12, 2018 -

Sunset Ford responded

We truly appreciate you taking the time to write a review of your positive experience with us, and we can’t thank you enough for your repeat business. We look forward to helping you out in the future in any way we can. Enjoy your vehicle!

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