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Sunset Ford

St. Louis, MO

4.8
6,101 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,101 reviews

November 01, 2017

Very accommodating salesman. Above and beyond Larry was very helpful. We feel he went above and beyond in helping us. He did it in a way that we did not feel pressured at all, even when we kept hi More

by Bg13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Burchardt
Nov 02, 2017 -

Sunset Ford responded

We truly appreciate the positive feedback on your experience with us. It is wonderful to hear that Larry made your visit fantastic, and we can't thank you enough for your business. We hope you’ll share your experience with others, and we look forward to your next visit!

November 01, 2017

New Ford Explorer purchase Just purchased my 3rd vehicle from sunset ford. This is the 3rd time working with Howard Wood. He is easy to work with in a no hassle way, very knowle More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Howard Wood
Nov 02, 2017 -

Sunset Ford responded

We truly appreciate you taking the time to write a review of your positive experience with us, and we can’t thank you enough for your loyalty. We look forward to helping you out in the future in any way we can.

October 31, 2017

Great sales experience! I had a great sales experience with Mike. He understood exactly what I was looking for and helped me find that particular car, not try to convince me More

by Tim
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2017 -

Sunset Ford responded

Hello Tim and thank you so much for the outstanding review! We’re happy to hear that Mike was able to help you and get you into your new truck! We make it a priority to make the car-buying process as simple as possible for our customers. We truly appreciate your business and we can't wait to work with you again!

October 31, 2017

Very Quick! I worked with Howard Wood last night to get a 2017 Ford Escape and he was amazing! I needed a certain amount for my trade in the make the transaction More

by Jessica310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Wood
Nov 01, 2017 -

Sunset Ford responded

Thank you so much for your kind words and recommendation! Howard is a great asset to our team and we’re glad you could experience his passion and commitment to customer service. We wish you all the best with your new Escape!

October 31, 2017

Outstanding! I have leased my Ford with Howard Wood and he is the definition of Outstanding Customer Service! He is always available to answer questions. He truly More

by AB_2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Wood
Nov 01, 2017 -

Sunset Ford responded

It is great to read such wonderful comments about your recent experience with Howard! We are very lucky to have him on our team and we couldn't be happier to hear that he made your visit outstanding. Thank you so much for choosing Sunset Ford!

October 31, 2017

GREAT!!!! What a great car buying experience! Started working with Jim and picked out the vehicle that was good for me and then working with Treff in the finan More

by LelaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Nov 01, 2017 -

Sunset Ford responded

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!

October 29, 2017

awesome experience I recently leased my 10th vehicle from Sunset Ford, all but one from Howard Wood. I have sent 2 other family members to Howard in the last year or so More

by Thrilled
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Wood
Oct 30, 2017 -

Sunset Ford responded

We truly appreciate you taking the time to write a review of your positive experience with us, and we can’t thank you enough for your referrals and repeat business. We look forward to helping you out in the future in any way we can.

October 27, 2017

my new truck Dan Dopuch did a great job locating a truck to my specifications and was very competitive. He made sure that I was familiar with all of the options a More

by Mark S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
Oct 30, 2017 -

Sunset Ford responded

Thank you so much for the fantastic review, Mark, and congratulations on your new truck! Our team loved having you here and we couldn't be happier to hear that Dan made your visit top-notch. We wish you all the best and we are here for any future needs. Enjoy your truck!

October 26, 2017

Cory Pupillo is fabulous! Cory listened to what I wanted and worked hard to get me the exact car I wanted, even though I had a long list of "preferences"! I would not hesitate More

by Steen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2017 -

Sunset Ford responded

Steen, we really appreciate the kind words about your visit to Sunset Ford! Thanks for taking the time to leave a review about Cory and the team! We look forward to doing business with you again soon.

October 24, 2017

Great service! I recently bought a Ford Escape from Sunset Ford dealership, with the help of Keith Boerding. Keith excelled in great customer service and helped me More

by Bethany Warren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2017 -

Sunset Ford responded

Hi Bethany and thank you for leaving us a fantastic review! We appreciate your business and recommendation. We look forward to working with you in the future.

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