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Sunset Ford

St. Louis, MO

4.8
6,107 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,107 reviews

January 09, 2017

New Car Don was great and the sale went quick and easy. Don was very knowledgeable and great to work with, when I go to purchase another vehicle I will ask fo More

by james w amos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Calvin
Jan 10, 2017 -

Sunset Ford responded

Thank you so much for leaving us a review, and congratulations on your new car! Our team always strives to make car buying a simple process and we are so happy to hear about your visit with Don. We can't thank you enough for the chance to earn your business and we hope to work with you again in the future. Enjoy your new car!

January 07, 2017

Excellent experience buying a great used car!!! Don was my salesman and he was great very knowledgeable about my vehicle. Treff LaPlant was my Finacial Serviced Manager, he gave me many options for More

by Ford Guy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Donna Gravagna, Don Calvin
Jan 09, 2017 -

Sunset Ford responded

Thank you for your feedback! We’re happy to hear about your outstanding buying experience with Treff and Don, and we look forward to helping you out in the future!

January 06, 2017

Quick, no bull, impressive. From the time I walked in, told the salesman what I wanted. Car was delivered. Went for drive alone so I could decide it was my decision. Negotiate More

by Bob bought 2016 Edge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Jan 09, 2017 -

Sunset Ford responded

Thank you so much for sharing this with us! It was truly a pleasure working with you and we are so happy to hear that our team provided you with the service and experience you deserved. We can't thank you enough for the chance to earn your business and we hope you enjoy your Edge for many years. If there is anything we can do in the future, let us know!

January 05, 2017

Purchased Used Ford Explorer I had initial contact via email with Christina Rosner regarding a vehicle that I had noticed online. Upon confirming that the vehicle was available, More

by Matt Niemeyer
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2017 -

Sunset Ford responded

Hey Matt, thank you so much for the glowing review! We are so pleased to hear that Christina and Keith provided you with the top-notch service you deserved, and we all appreciated the chance to earn your business. It is always our goal to make car buying as simple as possible. We hope you enjoy your Explorer for many years, come back and see us!

January 05, 2017

I would highly recommend Howard Wood at Sunset Ford! I went to Sunset Ford looking for a specific make and model. Howard Wood assisted me in finding my new car. He showed me a 2017 model that was amazi More

by Maryan123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Howard Wood
Jan 06, 2017 -

Sunset Ford responded

Hi Heather! Thank you so much for taking the time to write a review. It is so important to us that we find our customers the perfect car and we are so happy to hear that Howard and Treff did just that and provided you with the 5 star service you deserved. It was an absolute pleasure working with you and we appreciated the chance to earn your business. Welcome to the family, we are here for any future needs!

January 05, 2017

Purchased used Ford Expedition I found this vehicle on line and contacted Sunset through their "live chat". We were set an appointment with Jim Wagstaff. He was very considerate to More

by Dona11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2017 -

Sunset Ford responded

We truly appreciate the positive feedback on your experience with us. It is always our goal to provide every customer with the 5-star service they deserve, and it is wonderful to hear that Jim made your visit with us fantastic. We hope you’ll share your experience with others, and we look forward to your next visit!

January 04, 2017

Sunset Ford My experience with Sunset Ford was very good. I would recommend this dealership to any and all of my friends and family. Corey seemed honest and trust More

by Judy329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Jan 05, 2017 -

Sunset Ford responded

Congratulations on your new car! Our team truly appreciated your positive feedback and recommendation, and we can't thank you enough for the chance to earn your business. Our team is here for any future needs, come back and see us again!

January 03, 2017

Extremely pleasant experience Our salesmen Howard Wood made our time at the dealership very pleasant. His personable and humorous personality made us very comfortable the whole tim More

by Freddie and Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Wood, Jason Schrijver
Jan 04, 2017 -

Sunset Ford responded

Hi Freddie and Kelly! Thank you both so much for the wonderful review. We are so pleased to hear that Howard, Jason, Larry and the team provided you with the 5-star service you deserved, and we can't thank you enough for the chance to earn your business. It was truly a pleasure working with you and we just want to welcome you into the Sunset Ford family. Our team is here for any future needs and we look forward to a long relationship with you!

January 03, 2017

A Fun Day It is always a fun day when you work with Mike Geraghty. Super busy December 30th end of year kind of day in a dealership. Hussel and bussel with ph More

by bunnymason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lombard
Jan 04, 2017 -

Sunset Ford responded

Thank you so much for the outstanding feedback for our team! It is wonderful to hear that Mike was able to help you through this whole process and that Justin also provided you with the 5-star service you deserved. We all enjoyed working with you and we hope to have you back again in the future! Enjoy your new car!

December 31, 2016

Great company I came in to possibly purchase a pre-owned car. Jim was very nice and helpful through the process. I was able to get the car I wanted. Jim also got a More

by Nikki Erckmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2017 -

Sunset Ford responded

Hi Nikki, thank you so much for the great feedback! We are very lucky to have team members like Jim who are dedicated to providing our customers with the best possible service. It is wonderful to hear about your experience with him and we truly appreciate your business. Our team enjoyed having you and we hope to work with you again. Enjoy your new car!

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