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Sunset Ford

St. Louis, MO

4.8
6,112 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,112 reviews

January 05, 2017

Purchased Used Ford Explorer I had initial contact via email with Christina Rosner regarding a vehicle that I had noticed online. Upon confirming that the vehicle was available, More

by Matt Niemeyer
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2017 -

Sunset Ford responded

Hey Matt, thank you so much for the glowing review! We are so pleased to hear that Christina and Keith provided you with the top-notch service you deserved, and we all appreciated the chance to earn your business. It is always our goal to make car buying as simple as possible. We hope you enjoy your Explorer for many years, come back and see us!

January 04, 2017

Sunset Ford My experience with Sunset Ford was very good. I would recommend this dealership to any and all of my friends and family. Corey seemed honest and trust More

by Judy329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Jan 05, 2017 -

Sunset Ford responded

Congratulations on your new car! Our team truly appreciated your positive feedback and recommendation, and we can't thank you enough for the chance to earn your business. Our team is here for any future needs, come back and see us again!

January 03, 2017

Extremely pleasant experience Our salesmen Howard Wood made our time at the dealership very pleasant. His personable and humorous personality made us very comfortable the whole tim More

by Freddie and Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Wood, Jason Schrijver
Jan 04, 2017 -

Sunset Ford responded

Hi Freddie and Kelly! Thank you both so much for the wonderful review. We are so pleased to hear that Howard, Jason, Larry and the team provided you with the 5-star service you deserved, and we can't thank you enough for the chance to earn your business. It was truly a pleasure working with you and we just want to welcome you into the Sunset Ford family. Our team is here for any future needs and we look forward to a long relationship with you!

January 03, 2017

A Fun Day It is always a fun day when you work with Mike Geraghty. Super busy December 30th end of year kind of day in a dealership. Hussel and bussel with ph More

by bunnymason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lombard
Jan 04, 2017 -

Sunset Ford responded

Thank you so much for the outstanding feedback for our team! It is wonderful to hear that Mike was able to help you through this whole process and that Justin also provided you with the 5-star service you deserved. We all enjoyed working with you and we hope to have you back again in the future! Enjoy your new car!

December 31, 2016

Great company I came in to possibly purchase a pre-owned car. Jim was very nice and helpful through the process. I was able to get the car I wanted. Jim also got a More

by Nikki Erckmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2017 -

Sunset Ford responded

Hi Nikki, thank you so much for the great feedback! We are very lucky to have team members like Jim who are dedicated to providing our customers with the best possible service. It is wonderful to hear about your experience with him and we truly appreciate your business. Our team enjoyed having you and we hope to work with you again. Enjoy your new car!

December 30, 2016

Excellent overall experience! Sam Martin was the deciding factor when purchasing a car for my teenage son. I visited several dealers and by far he was the best person to help me More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Martin
Jan 04, 2017 -

Sunset Ford responded

Thank you so much for sharing this with us, Kevin! It is always our goal to help our customers find a vehicle that not only fits their needs and budget, but will also keep them safe on the road. We are so happy to hear that Sam did just that and provided you with the service you deserved. It was truly a pleasure working with you and we hope your son enjoys the new car. Our team is here for any future needs, come back and see us again!

December 29, 2016

Efficient buying experience Dealing with the used car department was a good experience. Sam, the salesman, was efficient, courteous and friendly. We called ahead and he was ready More

by Carman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Martin
Dec 30, 2016 -

Sunset Ford responded

Thank you so much for the glowing review! We are so happy to hear that our team provided you with the service you deserved, and we truly appreciate your feedback and business. We wish you many happy, safe miles in your new car, and our team is here for any future vehicle or service needs!

December 28, 2016

Howard was great! Very patient, knowledgeable, and very easy to work with! I would highly recommend him and Sunset Ford. They made buying a new vehicle stress free. More

by B. Askins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Wood
Dec 29, 2016 -

Sunset Ford responded

Congratulations on your new car! Our team truly appreciated your business and we can't thank you enough for your recommendation. We hope you enjoy your vehicle for many years and our team is here for any of your future service needs. Thank you for choosing Sunset Ford!

December 28, 2016

2016 Ford Truck Called and spoke with Donna regarding a question on a 2016 Ford Platinum Truck. She called back within a hour with the answer to my question. I stoppe More

by Boatdave
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Burchardt, Donna Gravagna
Dec 29, 2016 -

Sunset Ford responded

This is wonderful to hear! It is always important to us that we provide our customers with all the information they need to make the best decision for their needs. Our team enjoyed having you here and we look forward to helping you find the right vehicle soon!

December 28, 2016

Efficient, quick service Tim and Justin were great to work with; they spent time addressing our questions but were quick and efficient in the sales and financing process. I w More

by LAURA.B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2016 -

Sunset Ford responded

Thank you so much for your kind words and recommendation! We truly appreciate the positive feedback on your experience with us, and we look forward to working with you in the future.

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