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Sunset Ford
St. Louis, MO
6,140 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 6,140 reviews
February 16, 2024
Always has a smile on her face and very responsive to messages left. Goes above and beyond. messages left. Goes above and beyond. More
by Boatdave
Verified Customer
February 15, 2024
I can't say enough good things about this dealership. They go above and beyond to make sure their customers are happy! We are lifetime customers and won't shop anywhere else. Thank you so much! We LOVE o They go above and beyond to make sure their customers are happy! We are lifetime customers and won't shop anywhere else. Thank you so much! We LOVE our new truck! More
by Pam_auer
February 14, 2024
Great experience, this is the second vehicle I’ve purchased from sunset in the last few months and they are terrific to work with. purchased from sunset in the last few months and they are terrific to work with. More
by bbbohanlon
February 14, 2024
tony was an awesome sales guy i really recommend him he stays on top of everything. stays on top of everything. More
by timothywillyard
Employees Worked With
February 14, 2024
My first experience at this dealership was fantastic. I had called a couple other Ford dealers to try and schedule a recall service and they were scheduling over a month out, but I needed it done quickly I had called a couple other Ford dealers to try and schedule a recall service and they were scheduling over a month out, but I needed it done quickly for a last minute long trip. They were able to work my vehicle in for a recall service and preventive maintenance and I expected to leave it for at least a couple of days, but they got it done same day! Leah was incredibly helpful, knowledgeable, and kind. I will never go anywhere else! More
by BMC
Employees Worked With
February 11, 2024
Terrible communication, expected me to not mind leaving my vehicle for days, before it was even diagnosed when they couldn't even estimate when they would get to it. Required me to deal with corporate ford my vehicle for days, before it was even diagnosed when they couldn't even estimate when they would get to it. Required me to deal with corporate ford over warranty coverage rather than the dealership handling it More
by Nh
Employees Worked With
Mike S. and others.
February 11, 2024
Mike was great to work with. I had an hour and a half drive and when I arrived he had both vehicles I was interested in ready and waiting for me to test drive. Financing was also I had an hour and a half drive and when I arrived he had both vehicles I was interested in ready and waiting for me to test drive. Financing was also quick and easy. The car was also a great price and I received an incredibly fair amount for my trade-in. Best car buying experience I’ve had so far! More
by Rebecca
Employees Worked With
February 11, 2024
The sales and finance departments were very helpful, from the time that we arrived, and answered all of our questions. I would do business with them again. the time that we arrived, and answered all of our questions. I would do business with them again. More
by wardcp9
