Sunset Ford

Hassle Free Financing, Great Inventory Selection, Rude Sales My Husband and I purchase brand-new vehicles every other year. We have always been Chevy Silverado owners because his Grandfather retired from Genera My Husband and I purchase brand-new vehicles every other year. We have always been Chevy Silverado owners because his Grandfather retired from General Motors and the discount we got was unbeatable. Well unfortunately he passed away this year and since we can no longer use the discount I talked my Husband into looking at Ford F-150's. Prior to my Husband I had owned a Mercury Mountaineer which I loved and I have always thought Ford vehicles just looked so much nicer and higher end then Chevy which is rather plain and simple in appearance. So I started checking around online for the best Ford dealership and came across Sunset Ford and their unlimited miles unlimited years lifetime warranty which isn't offered by anyone else so we knew that's where we would start. On the way we thought it seemed to good to be true and assumed when we got there we would discover some "catch" and so we didn't allow ourselves to get over ally excited. Well guess what we were so wrong. It wasn't to good to be true... it was to good and so true that we both drove the trucks we had picked out home the very next day! What's even better is Ford has such amazing incentives that we actually purchased the trucks for the same price we could get with the GM discount on a Silverado with far less options and overall an inferior truck! I wish we would have known this a long time ago because if so we would have been driving Ford trucks all along! We are both extremely satisfied with our purchase. Now as for the purchasing process oh my! Steer clear of a salesman named Cory! He is very rude and will harrass you non-stop even making passive aggressive threats to get you back into the dealership before the truck you're interested in is sold or sent to their other location. He doesn't appreciate your business and just moves on to the next customer without even acknowledging the fact you just purchased not one but two $50,000 trucks! The only thing keeping his job for him I suppose is the excellent management skills provided by Larry. He is very straight up and sincere. He kindly smoothed over all the issues Cory created. Also financing is usually the worst most time consuming part of the process but not at Sunset thanks to the very knowledgeable Justin Lombard... it was insanely quick actually the quickest we have ever went through and by far the least stressful. We filled out the apps around 6 pm and left. The next morning right around 9 am he called just needing us to email him a copy of our check stubs. We sent them and he called back about an hour later with an approval on both trucks through Ford Credit. Not just an approval either the best rate and terms we have ever had on any purchase! Honestly Justin Lombard single handedly earned our business for life! More

Great Place to buy a Car ! Hello, just a short note to thank Dale and Treff for all the kind and helpful time they spend with me and my husband in purchasing my car. Dale had Hello, just a short note to thank Dale and Treff for all the kind and helpful time they spend with me and my husband in purchasing my car. Dale had a lot of patience with us because we were really on the fence on purchasing a car, and very undecided on which car would be work for us , But he stayed in our budget, and we ended up with a very nice Ford Escape. He was always ready to answer any questions, but there was never any pressuring us in purchasing from him . Treff , was great with the financing. We were going to go though my bank at first but he even found better rates for me and it was a very painless process. He went thought all the paper work with us, explaining everything . Overall a very enjoyable experience. Thank you , Debbie Overturf More

Excellent service and friendly environment!! Im very pleased with my 2012 Ford Escape Jim was so nice ,everything went smooth from the test drive to taking it home and Randy was very helpful when Im very pleased with my 2012 Ford Escape Jim was so nice ,everything went smooth from the test drive to taking it home and Randy was very helpful when Jim couldn't be there, thank you for helping me find the car I love! More

Happy Customer Friendly service and support. Great prices and selection. Each function is focused on providing outstanding customer service. Be sure to shop here you Friendly service and support. Great prices and selection. Each function is focused on providing outstanding customer service. Be sure to shop here you won't do better in St Louis! More

Good price Very happy with the car we purchased and got it for a very good price. They stayed past closing hours to get the paperwork and financing done, so we Very happy with the car we purchased and got it for a very good price. They stayed past closing hours to get the paperwork and financing done, so we could take the vehicle home that night. The only complaint I have, is not being offered some water or something to drink. Aside from that, we were very pleased. More

Friendly place. Everyone was so nice and helpful. I cant thank the sunset team enough for helping me and my wife find the best car for us. Thank you again. Everyone was so nice and helpful. I cant thank the sunset team enough for helping me and my wife find the best car for us. Thank you again. More

Excellent Service as always This is the 4th vehicle in a row I have bought from Keith and Sunset Ford. Not only is Keith a very accommodating salesman, Sunset Ford is a great de This is the 4th vehicle in a row I have bought from Keith and Sunset Ford. Not only is Keith a very accommodating salesman, Sunset Ford is a great dealership to work with, including the guys in the finance and parts department and especially in the service department. Keith has worked with me to find the perfect vehicle for me each time and is a very laid back and personable guy to deal with. Thank you Keith and thank you Sunset Ford! I will continue to do business with this group. More

Great Deal on a Great Car Dan Dopuch was my salesmen, He worked with me on finding the car that I wanted, It took me about 2 weeks to decide what I wanted, Dan stayed in touch Dan Dopuch was my salesmen, He worked with me on finding the car that I wanted, It took me about 2 weeks to decide what I wanted, Dan stayed in touch with me letting me know what he in stock. I looked at other dealerships, boy was that ever a waste of time. Sunset has the biggest selection of used Escapes around. Finally found one I wanted, Dan was very helpful through the whole process. So if you need a car I go see Dan Dopuch. More

Great Experience My husband and I were impressed with Dale Noakes as our salesperson. We called ahead to make sure the car was available, when we arrived at the dealer My husband and I were impressed with Dale Noakes as our salesperson. We called ahead to make sure the car was available, when we arrived at the dealership it was up front and ready for us. Dale was very helpful throughout the entire buying process. We highly recommend Dale for a car purchase at Sunset. More

Customer service I just want to thank Anita for the excellent customer service. I was transferred to 3 different departments, multiple times until I was transferred to I just want to thank Anita for the excellent customer service. I was transferred to 3 different departments, multiple times until I was transferred to Anita. She had a smile in her voice with a warm and friendly demeanor. She went above and beyond answering my questions without transferring my call to other departments. Thank you again Anita for the exceptional service you provided. Great service goes a long way and people like you will keep my business along with my friends and family! More