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Sunset Ford

St. Louis, MO

4.8
6,131 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,131 reviews

August 09, 2016

Great customer service! Very pleased with the customer service of the sales and the finance department. Will definitely shop with this dealership again. Was impressed with al More

by Sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Randy Ennis
Aug 10, 2016 -

Sunset Ford responded

Thanks for choosing Sunset Ford, we appreciate your business and look forward to working with you again in the future. Please let us know if there is anything else we can do to help in the future.

August 09, 2016

Lifetime Customer The service from Sunset Ford and in particular Jason Zeman was exceptional. I purchased my last new F-150 from Sunset Ford 17 years ago and purchased More

by ToddF-150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Zeman
Aug 10, 2016 -

Sunset Ford responded

Thank you for the kind words for Jason, we sincerely appreciate your loyalty over the years! We hope you love your new F-150, please let us know if there is anything else we can do to help.

August 08, 2016

Super Sales and Service with Dale Noakes We found our 2015 Edge on AutoTrader ad and contacted Dale Noakes. We barely made it to Sunset before the Saturday close time, but he and others gave More

by Edgeguy
Recommend Dealer
Yes
Employees Worked With
Jason Schrijver, Dale Noakes
Aug 08, 2016 -

Sunset Ford responded

Thanks for choosing Sunset Ford, we greatly appreciate your business and we hope you love your new Edge! Thanks again for the recommendation to work with us ,please let us know if there is anything else we can do to help in the future.

August 08, 2016

Purchasing a vehicle simplified Having not had to purchase a new vehicle for several years, I was kind of dreading the process again. From my first contact with Janet Lane on the in More

by Sandman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Don Calvin, Janet Lane
Aug 09, 2016 -

Sunset Ford responded

We are very happy that you had a great experience with us and we hope you love your new car! We appreciate the kind words for our staff, it was our pleasure working with you and we look forward to working with you again in the future. Please let us know if there is anything else we can do to help. Thanks!

August 07, 2016

a family tradition With the help of my parents I bought my first car in 1987 from Sunset Ford-- a few others in between----and 2 more within the past 2 months Happy to More

by JenC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Aug 08, 2016 -

Sunset Ford responded

Thanks for you continued loyalty to us for the last 30 years! We greatly appreciate your business and consider you a part of the Sunset Ford family. It has been our pleasure working with you over the years and we look forward to the next time!

August 06, 2016

We had a goo experience We had a great experience. The salesman was a lot of help to get us in the car we wanted. I would recommend to any family members or friends looking t More

by Grandma:linda123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver
Aug 08, 2016 -

Sunset Ford responded

Thanks for the positive feedback and the 5 star rating, we greatly appreciate your business! Your recommendation means so much to us, please let us know if there is anything else we can do to help.

August 05, 2016

No Negativity, No Stress I knew what I wanted. The give-take negotiations went well, including an overnight cooling off period. After that, I do believe that both buyer and s More

by Dezrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wesley, Treff LaPlant, Randy Ennis
Aug 05, 2016 -

Sunset Ford responded

Thanks for choosing sunset Ford and for the 5 star rating, we greatly appreciate your business!

August 04, 2016

Car buying made easy. Our used car purchase at Sunset Ford was quick, pleasurable and very efficient. Our salesman, Jim Wagstaff, was both knowledgeable and very easy to de More

by moving van
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perry Webb
Aug 05, 2016 -

Sunset Ford responded

Thanks for choosing Sunset Ford, we appreciate your business and are very happy that you had a great experience with us! We strive to provide all of our customers with quick and efficient service. We look forward to continuing our relationship and look forward to working with you again in the future. Please come back and see us when your car is ready for service.

August 04, 2016

Exceptional Service with a smile I worked with Sam Martin on my purchase of a 2014 Ford Escape. From the start he was very attentive and listened to my wish list and needs of the veh More

by Bkthorn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Martin
Aug 05, 2016 -

Sunset Ford responded

We are very happy that you had a great experience with us and we hope you love your new Escape! We strive to provide the most friendly and professional experience for all of our customers. Please let us know if there is anything else we can do to help.

August 04, 2016

A great experience Brad help picked out the right car. He never rush me or pressure me into getting one. Great customer service! Highly recommend to see Brad for your ne More

by Scooter707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
Aug 05, 2016 -

Sunset Ford responded

Thanks for the kind words for Brad and the recommendation to work with us! We greatly appreciate your business and look forward to working with you again in the future.

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