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Sunset Ford

St. Louis, MO

4.8
6,134 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,134 reviews

July 23, 2016

Purchased a used 2015 Focus SE hatchback. I shopped around both online and at other dealers and could find nowhere near the great deal I received at Sunset Ford. I dealt with Sam Martin and Ke More

by matropolis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Martin
Jul 25, 2016 -

Sunset Ford responded

Thanks for your kind words for our staff and dealership we greatly appreciate your business! It has been our pleasure serving your whole family and we look forward to continuing to help you find cars for a long time. Please reach out to us if there is anything else your family may need. Thanks!

July 20, 2016

Dan's the Man! My wife and I had a fantastic buying experience at Sunset. Our salesman was Dan Dopuch. Dan took the time to understand what we were looking for and More

by Illinois Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch
Jul 21, 2016 -

Sunset Ford responded

Thank you for choosing Sunset Ford, we are very happy that you had a great experience with us! We greatly appreciate the kind words for Dan as well as the recommendation to work with us! Please do not hesitate to reach out if there is anything you need in the future. Thanks!

July 18, 2016

Amazing and hassle free buying experience! We have had a amazing experience at Sunset Ford. Everyone is so nice and friendly. We visited a couple of months back and told Keith Boerding in used More

by h&kwrnr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Jul 19, 2016 -

Sunset Ford responded

We are so happy that you had an amazing experience with us and we really enjoyed working with you to find a truck you love! We greatly appreciate the praise for Keith and Treff! Please let us know if there is anything else we can do to help.

July 16, 2016

Unprofessional We were interested in purchasing a car from Sunset St. Louis and indeed did put a hold on one. We then submitted our thoughts on what the figures for More

by GP
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Don Calvin
Jul 19, 2016 -

Sunset Ford responded

We want to thank you for coming in to see us at Sunset Ford. We strive to provide the best possible experience for all of our customers and apologize that we fell short in your case. We are very sorry for the misinformation and miscommunication your received from us during the sales process. We’d like to discuss your visit further in an attempt to figure out what we can do better. Please call Pete Heutel at (314)467-1148 at your earliest convenience. Thanks.

July 15, 2016

It was a great experience. It was time to replace my wife's 2010 Honda Accord and we liked the looks, mpg and value of the 2016 Escape so we contacted Sunset via the web and set More

by garyo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver
Jul 19, 2016 -

Sunset Ford responded

Thanks for sharing your experience with us, we greatly appreciate your business! We thoroughly enjoyed working with you and we hope you love your new Escape! We look forward to working with you again in the future, please let us know if there is anything else we can do to help.

July 14, 2016

Bought an Edge Dan did a great job helping us navigate through all the different models and options available. I felt I got a fair price for my trade and paid a fai More

by Gerry
Recommend Dealer
Yes
Employees Worked With
Dan Dopuch, Treff LaPlant
Jul 19, 2016 -

Sunset Ford responded

Thanks for choosing Sunset Ford, we sincerely appreciate your business! It was our pleasure helping you and we hope you love your new Edge! Please come back and see us when it is ready for service.

July 13, 2016

Seemless Jim and Justin were amazing to work with. I've never had a better experience purchasing a car. I'll be back to purchase again More

by Richard Noon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2016 -

Sunset Ford responded

Thanks for the kind words and the 5 star rating, we greatly appreciate your business and look forward to working with you again in the future. Thanks!

July 13, 2016

very friendly and helpful Began our deal online; talking to Jim Wagstaff about a used Rav4. Came down to deal on a Saturday. Mr Wagsatff was very friendly and put us at ease i More

by DJRN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2016 -

Sunset Ford responded

Thanks for choosing Sunset Ford, we sincerely appreciate your business as well as the kind words for our staff! Customer satisfaction is very important to us and we are happy to know that Keith went above and beyond to ensure that you were happy. Please come back and see us when it is ready for service.

July 12, 2016

Great Place to Buy The 2013 Ford Escape was our first purchase from Sunset Ford at the Gravois location. A few weeks later we purchased a 2011 Edge from the Waterloo loc More

by Cheryl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver
Jul 14, 2016 -

Sunset Ford responded

Thank you so very much for purchasing 2 vehicles from us so quickly, we greatly appreciate your business! We are very happy that you had a great experience with us. Please let us know if there is anything else we can do to help.

July 12, 2016

First new truck After a horrible experience with another local Ford dealer, we decided to give Sunset a chance...great choice, they were awesome!! I would highly rec More

by tlenger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Schrijver, Brad Johnson
Jul 13, 2016 -

Sunset Ford responded

Thanks for the kind words, we sincerely appreciate you choosing Sunset Ford! Thanks for the recommendation to work with us, we thoroughly enjoyed working with you and look forward to working with you again in the future.

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