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Sunset Ford

St. Louis, MO

4.8
6,168 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,168 reviews

August 08, 2016

Purchasing a vehicle simplified Having not had to purchase a new vehicle for several years, I was kind of dreading the process again. From my first contact with Janet Lane on the in More

by Sandman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Treff LaPlant, Don Calvin, Janet Lane
Aug 09, 2016 -

Sunset Ford responded

We are very happy that you had a great experience with us and we hope you love your new car! We appreciate the kind words for our staff, it was our pleasure working with you and we look forward to working with you again in the future. Please let us know if there is anything else we can do to help. Thanks!

August 07, 2016

a family tradition With the help of my parents I bought my first car in 1987 from Sunset Ford-- a few others in between----and 2 more within the past 2 months Happy to More

by JenC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Aug 08, 2016 -

Sunset Ford responded

Thanks for you continued loyalty to us for the last 30 years! We greatly appreciate your business and consider you a part of the Sunset Ford family. It has been our pleasure working with you over the years and we look forward to the next time!

August 06, 2016

We had a goo experience We had a great experience. The salesman was a lot of help to get us in the car we wanted. I would recommend to any family members or friends looking t More

by Grandma:linda123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver
Aug 08, 2016 -

Sunset Ford responded

Thanks for the positive feedback and the 5 star rating, we greatly appreciate your business! Your recommendation means so much to us, please let us know if there is anything else we can do to help.

August 05, 2016

No Negativity, No Stress I knew what I wanted. The give-take negotiations went well, including an overnight cooling off period. After that, I do believe that both buyer and s More

by Dezrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wesley, Treff LaPlant, Randy Ennis
Aug 05, 2016 -

Sunset Ford responded

Thanks for choosing sunset Ford and for the 5 star rating, we greatly appreciate your business!

August 04, 2016

A great experience Brad help picked out the right car. He never rush me or pressure me into getting one. Great customer service! Highly recommend to see Brad for your ne More

by Scooter707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
Aug 05, 2016 -

Sunset Ford responded

Thanks for the kind words for Brad and the recommendation to work with us! We greatly appreciate your business and look forward to working with you again in the future.

August 04, 2016

Car buying made easy. Our used car purchase at Sunset Ford was quick, pleasurable and very efficient. Our salesman, Jim Wagstaff, was both knowledgeable and very easy to de More

by moving van
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perry Webb
Aug 05, 2016 -

Sunset Ford responded

Thanks for choosing Sunset Ford, we appreciate your business and are very happy that you had a great experience with us! We strive to provide all of our customers with quick and efficient service. We look forward to continuing our relationship and look forward to working with you again in the future. Please come back and see us when your car is ready for service.

August 04, 2016

Exceptional Service with a smile I worked with Sam Martin on my purchase of a 2014 Ford Escape. From the start he was very attentive and listened to my wish list and needs of the veh More

by Bkthorn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Martin
Aug 05, 2016 -

Sunset Ford responded

We are very happy that you had a great experience with us and we hope you love your new Escape! We strive to provide the most friendly and professional experience for all of our customers. Please let us know if there is anything else we can do to help.

August 03, 2016

Amazing experience with a great dealer I was interested in buying a Ford but I could not decide between the Taurus or the Fusion. After speaking with Jason, his intelligence and knowledge o More

by rubixcube120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Zeman
Aug 04, 2016 -

Sunset Ford responded

Thanks for choosing Sunset Ford, we sincerely appreciate your business and the recommendation to work with us! The kind words for Jason mean so much to us and we hope you love your new car. Please let us know if there is anything else we can do to help.

August 03, 2016

Great dealer Purchased a used 2015 Ford V6 Mustang for a great price. They had a lot of cars to choose from, and staff were really friendly. More

by issa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2016 -

Sunset Ford responded

Thanks for the kind words and the 5 star rating! We greatly appreciate your business and hope you love your new Mustang!

August 02, 2016

It was an easy and no pressure process which is comforting. Bought a 2016 Ford Explorer from Sunset Ford recently and it was a really easy process. Our sales person was Steve Lower and he was no pressure at al More

by Shaun123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lower
Aug 04, 2016 -

Sunset Ford responded

Thanks for sharing your feedback, we greatly appreciate you choosing Sunset Ford! We are very happy that the process was easy for you, it was our pleasure working with you and we look forward to working with you again. We hope you love your new Explorer!

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