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Sunset Ford

St. Louis, MO

4.8
6,134 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,134 reviews

June 28, 2016

Great experience! I'm very happy with the service I received at Sunset Gravois; thanks to Steve Lower for making this a positive experience. Next time I have to buy More

by errorcode
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lower, Sam Martin
Jun 28, 2016 -

Sunset Ford responded

We are very happy that you had a positive experience with Steve and our service center! It was our pleasure working on your car and we look forward to the next time. Please do not hesitate to give us a call if you need anything!

June 28, 2016

Great car buying experience ! From the initial contact by Donna Gravagna to our salesman Larry Burchardt and financing with Jason Schrijver the entire car buying experience was gre More

by Mollerj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Burchardt, Jason Schrijver, Donna Gravagna
Jun 28, 2016 -

Sunset Ford responded

thanks for the kind words for our sales and finance staff! We are very happy to know that you had a great experience with both departments. Please let us know if there is anything else we can do, we look forward to working with you again in the future. Please come and see our service center when your car is ready for its first service.

June 28, 2016

Easy and hassle free! Steve Lower was awesome from the very beginning, giving me helpful information and making sure I got the best deal possible. Very friendly and laid ba More

by Pibarra91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lower, Jason Schrijver
Jun 29, 2016 -

Sunset Ford responded

Thanks for the positive feedback and the 5 star rating! We strive to run a stress-free, no-hassle dealership for all of our customers. Please come back and see us when your car is ready for its next service, we look forward to working with you in the future.

June 28, 2016

Great experience Tim Stewart was our salesman. Tim was professional, friendly, and very knowledge. Had talked to him early in the day and told him about what time we w More

by Sdsvt98
Recommend Dealer
Yes
Employees Worked With
Tim Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2016 -

Sunset Ford responded

Thank you so much for sharing your experience and for the 5 star rating! It was so nice working with you, we appreciate your business very much! Enjoy your car, and thanks again for recommending Sunset Ford to your friends!

June 28, 2016

Great Car Buying Experience & Deal! Tim & Casey were awesome! Very professional and made my car buying experience extremely pleasant. Had the vehicle waiting for me up front to test d More

by Alicia F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Fowler, Treff LaPlant
Jun 29, 2016 -

Sunset Ford responded

We're very happy to know that you had a great car-buying experience with Tim and Casey. It was our pleasure helping you and we hope you love your new truck. May you have many trouble free and happy miles in your new Truck. We look forward to seeing you for your first service.

June 27, 2016

Process made simple We looked at several types of SUV's and decided the 2015 Explorer was the best for us. We had to be out of town when we made our decision. Keith made More

by ridingnice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2016 -

Sunset Ford responded

Thank you so much for sharing your experience! It was so nice working with you, we appreciate your business very much! Enjoy your car, and thanks again for putting in a good word for our dealership with you friends!

June 27, 2016

Our usual excellent experience purchasing a Ford from Susnet We have purchased Fords from Sunset for several years and have always found our salesman , Larry Burchardt, to be most helpful and professional. He a More

by Nolte3945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Burchardt, Treff LaPlant
Jun 28, 2016 -

Sunset Ford responded

We're so appreciative of your loyalty to us, it has been our pleasure working with you over the years and we look forward to the next time. Please let us know if we can help in any way.

June 27, 2016

Great Experience I set up an appointment through Janet test drive a 2015 Mustang GT. Janet set me up with Sam and he quickly got the car available to drive. He was n More

by nrs2420
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Schrijver, Sam Martin
Jun 28, 2016 -

Sunset Ford responded

Thank you for choosing Sunset Ford during your car search. We know there are a lot of options, and we appreciate your business. We want to ensure when you leave our lot in your new car, you are 100% satisfied. We hope you enjoy your new Mustang GT, and if you have any questions please feel free to give us a call. We are very happy to know that you had a great experience with all of our departments.

June 27, 2016

Randy Ennis is the best Salesperson EVER! Randy Ennis was my salesman. As this was my first car purchase in 16 years, he was very patient in answering all of my questions. He took the time t More

by Stella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Ennis
Jun 28, 2016 -

Sunset Ford responded

Thanks so much for your kind thoughts. May you have many trouble free and happy miles in your new Escape. We look forward to seeing you for your first service visit. Thanks again for your kind words.

June 25, 2016

my new escape Great experience at Sunset Ford. Cory Pupillo was very nice man and explained everything...sold me on the Escspe. Treff LaPlant was very thorough in F More

by matt's mom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Jun 28, 2016 -

Sunset Ford responded

Thanks for the positive feedback and the 5 star rating, We really appreciate your business and the praise! We hope you enjoy your new vehicle, and if you have any questions please feel free to give us a call.

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