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Sunset Ford

St. Louis, MO

4.8
6,134 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,134 reviews

July 30, 2023

I absolutely love this dealership. They are very helpful. Everyone is so nice. I will definitely return the next time I want another new car. Brad Burke is so nice and helpful. More

by monkeypug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Sunset Ford responded

Thank you so much for the great review and your business! Our team wishes you many happy, safe miles, and we hope to work with you again. Enjoy!

July 30, 2023

The service was alright but our sales person was less than helpful. We purchased a Bronco soft top and asked him to show us how to take the top down and remove doors and he told us to watch a YouTube vid More

by CHRIS.J.KOCH1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Morber
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Arendall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Sunset Ford responded

We appreciate you taking the time to share this with us, and we apologize for any inconvenience. If you would like to discuss further, please feel free to call me. - Pete Heutel, General Manager - pheutel@sunsetford.com or 314-467-1148

July 29, 2023

Thank you Danielle for the awesome service and for caring about my vehicle. You rock ! More

by MJOST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Jansen
Jul 31, 2023 -

Sunset Ford responded

Thank you so much for sharing this with us! Our team hopes to see you again.

July 29, 2023

Always can trust what they do for your car, at a fair price. Have been going to sunset ford for years More

by H38M46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Jansen
Jul 31, 2023 -

Sunset Ford responded

We appreciate the outstanding review and your business. Our team is here for any future needs. Come back and see us!

July 29, 2023

Tony was great from start to finish! My husband and I have bought a lot of vehicles and Tony is by far the best salesman we have ever had , going above and beyond. The whole process wa More

by Cmjrdh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Sunset Ford responded

Congratulations on your purchase! Our team appreciated the chance to work with you, and we wish you all the best. Thank you for choosing Sunset Ford!

July 29, 2023

I am beyond thrilled to have just purchased my new dream car!! Keith was outstanding in every single aspect of the process from showing me vehicles to helping me choose what fit my price point, but still More

by mamasarajane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Sunset Ford responded

Thank you so much for the great review and recommendation! Our team enjoyed working with you, and we wish you many happy, safe miles in your new vehicle. We're here for any future needs. Welcome to the family!

July 28, 2023

Straight forward pricing, they want you to be a return customer, so they work with you to make you happy More

by Bronco2
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Johannessen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Sunset Ford responded

Thank you so much for the great review! We truly appreciate your business and wish you many happy, safe miles. Our team is here for any future needs. See you next time!

July 27, 2023

Nothing but the best for me. .. They have been super awesome and the people I sent there More

by PONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssia Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Jansen, Morgan Boyd-Keys, Heather Stewart, Memphis Brewington
Jul 28, 2023 -

Sunset Ford responded

Thank you so much for the great review! Our team enjoyed working with you, and we wish you all the best!

July 27, 2023

Quickly and kindly handled recall. Courtesy transportation. Factory recall. Needed a ride to pick up vehicle...provided by dealership More

by BJ
Recommend Dealer
Yes
Jul 28, 2023 -

Sunset Ford responded

We appreciate the outstanding review and your business! Our team enjoyed working with you, and we hope to see you again!

July 27, 2023

Service department is amazing! Leah my service advisor did great on getting me in. Thank you! More

by HEATHERSTEWART2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hummell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Sunset Ford responded

Thank you so much for the fantastic review and your business. Our team wishes you many happy, safe miles, and we will see you next time!

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