Sunset Ford of Waterloo

Tyler made it very easy for me to test drive the various models I was considering purchasing. He was also super friendly and did a great job following up on my questions/concerns. Everyone we worked with at models I was considering purchasing. He was also super friendly and did a great job following up on my questions/concerns. Everyone we worked with at the dealership was very friendly and helpful, in fact. Overall, a great experience! More

Excellent service good people thanks Kyle cool dude very helpful lots of lafts and jokes very cool dude thanks for helping me with my new truck helpful lots of lafts and jokes very cool dude thanks for helping me with my new truck More

Joe was very prompt in calling me after I put an inquiry regarding my trade in value. Very helpful throughout the whole process and continues to be even after the purchase of my vehicle. I truly appreci regarding my trade in value. Very helpful throughout the whole process and continues to be even after the purchase of my vehicle. I truly appreciated how up front and transparent everybody at the dealership was . There wasn't the standard dog and pony show of let me go see if I can get you more in rebates or trade in value is . Came back the first time with a good number both in rebates and trade in value. I appreciate that greatly More

The particular day I was there the work load was high and the mechanics were short staffed. Took a bit longer than normal for my car to get into the shop even though I had an appointment. Not a big deal cuz the mechanics were short staffed. Took a bit longer than normal for my car to get into the shop even though I had an appointment. Not a big deal cuz I have always been happy with the service at Sunset Ford of Waterloo. I have purposely bought Fords because our Ford dealership does a good job and it’s convenient. More

Tyler was a great salesman to work with in our used car purchase this past month. He wasn't pushy in trying to make sale, but he was persistent in a positive way. purchase this past month. He wasn't pushy in trying to make sale, but he was persistent in a positive way. More

Kyle was fantastic! Thanks for all your help. Will be back in the future when we are ready for another vehicle. Will definitely be recomend by me. back in the future when we are ready for another vehicle. Will definitely be recomend by me. More

Tyler and Kyle got the deal done, they were helpful and did all they could. They got me in and out pretty quickly as well, didn’t have anything hidden fee wise or paperwork wise either did all they could. They got me in and out pretty quickly as well, didn’t have anything hidden fee wise or paperwork wise either More

Great service on a recent repair. Kelly in the Waterloo service department was great. Friendly, polite and easy to work with! I’ll be back for sure! service department was great. Friendly, polite and easy to work with! I’ll be back for sure! More

Easy to work with and reasonable. Good communication and follow up. If your looking for good customer service I would recommend stopping by suntrup of waterloo follow up. If your looking for good customer service I would recommend stopping by suntrup of waterloo More

Our salesperson Joe Hill was one of the best salespeople we have ever dealt with. He made us feel comfortable and we felt like he was honest with us. He is very personable, answered our questions but at the we have ever dealt with. He made us feel comfortable and we felt like he was honest with us. He is very personable, answered our questions but at the same time he wasn’t pushy. Joe is a asset to the dealership. We will definitely be back More