Sunset Ford of Waterloo

So nice to buy my new vehicle so close to home. Kyle was great to work with . He worked hard to make the deal, including retrieving the vehicle from another dealership. I've always had a great experience w great to work with . He worked hard to make the deal, including retrieving the vehicle from another dealership. I've always had a great experience with sales and service at Sunset. More

Outstanding Customer Service Joe Hill was great to work with, everything went smooth as silk. Bill Rolufs worked out the financing in a snap Will be buying next car there, for Joe Hill was great to work with, everything went smooth as silk. Bill Rolufs worked out the financing in a snap Will be buying next car there, for sure. More

A beautiful day.! Very comfortable clean space. Personnel where very professional . Conveniently located for service. Salesman Joe was very informative, professional. A Very comfortable clean space. Personnel where very professional . Conveniently located for service. Salesman Joe was very informative, professional. And helpful. I would feel very comfortable referring customers to him and your dealership. All in all it was a positive experience. More

My wife and I enjoyed meeting and making a deal with Julian. He explained the options to us and was able to bring the truck over from St. Louis that we wanted. He got all the paperwork ready for the F Julian. He explained the options to us and was able to bring the truck over from St. Louis that we wanted. He got all the paperwork ready for the Finance Paper Man. More

Awesome experience with Julian and BillAt the Waterloo Awesome experience with Julian and Bill At the Waterloo dealership. Julian especially helpful with orientation of the Ranger we purchased. Would def Awesome experience with Julian and Bill At the Waterloo dealership. Julian especially helpful with orientation of the Ranger we purchased. Would definitely recommend to friends More

I had a very quick and easy experience at sunset, and they helped me get a great rate on my deal. Joe Hill was very personable and was willing to work with whatever we wanted to do. I'd definitely recomm they helped me get a great rate on my deal. Joe Hill was very personable and was willing to work with whatever we wanted to do. I'd definitely recommend them to any friends or family. More

Funny Business Inquired about a vehicle, dealer told me it was sold. Then phoned me 3 days later to tell me it was available again. I drove 40 minutes in rush hour Inquired about a vehicle, dealer told me it was sold. Then phoned me 3 days later to tell me it was available again. I drove 40 minutes in rush hour traffic to test drive the vehicle. Fell in love with it, filled out all the paperwork, wrote them a deposit check, shook hands on the deal and I left. The next morning, the “Salesman “ called me and told me the original customer, who had supposedly backed out of the deal, was once again interested, therefore they were obligated to sell him the truck. They offered a couple other vehicles at a considerably higher price. Do not know what they were up to, but I purchased a vehicle elsewhere. Would not recommend, terrible service and ethics. More

Happy repeat customer of Sunset Ford Waterloo. My husband and I have purchased several cars from Sunset Ford over the years... This was our first time working with Kyle and it was a very pleasant My husband and I have purchased several cars from Sunset Ford over the years... This was our first time working with Kyle and it was a very pleasant experience! It took us a few months to make our final decision and Kyle never once pressured us!!! He was always polite and really just waited for us to finally decide on what we wanted and then helped us get it done!!! 👍👍👍👍👍 More

Kyle did an OUTSTANDING JOB! was very happy with his professional salesmen experience, and knowledge of the Ford Super Duty Models! The Finance part of the deal was great, and he was very happy with his professional salesmen experience, and knowledge of the Ford Super Duty Models! The Finance part of the deal was great, and he was able to score me a free hat that not everybody gets with a vehicle. He was also able to get me a dent wizard package! Outstanding Job! When I come back and buy another vehicle I will only will deal with Kyle! More

Joe was great. Answered my questions and was fantastic in my purchase success. He's a awesome addition to the sales staff. He went beyond my expections in assisting me to have a great experience. First time my purchase success. He's a awesome addition to the sales staff. He went beyond my expections in assisting me to have a great experience. First time I used this dealership and will definately use for future purchases. Bill made the final transaction easy and eventful. Made me feel very welcomed More