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Sunset Ford of Waterloo

Waterloo, IL

Overview
Employees
Reviews
Vehicles
4.8
1,950 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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1425 N Illinois Route 3

Waterloo, IL

62298

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Showing 1,950 reviews

May 29, 2024

This is my third vehicle that I bought at Sunset; I would highly recommend them. More

by Jcgodfrey_12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff Laplant
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May 30, 2024 -

Sunset Ford of Waterloo responded

Thank you so much for the great review and recommendation! Enjoy your vehicle!

May 29, 2024

Very pleasant, helpful and knowledgeable. Joe is very approachable and easy to work with each time we bought from Sunset! More

by cpmacik70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Sunset Ford of Waterloo responded

Congratulations on your purchase! We are so happy to hear that our team took care of you, and we cannot thank you enough for your business. We're here for any future needs and hope to see you again! Enjoy your vehicle!

May 24, 2024

Great experience with Joe! As promised I was in and out quickly with no issues! More

by Nathan
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff Laplant
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May 28, 2024 -

Sunset Ford of Waterloo responded

Thank you for the 5-star review and your business.

May 19, 2024

John was really helpful and understanding. The whole team was personable and genteel with me during the whole transaction. I appreciated their mannerisms as car buying can be stressful. More

by Loree
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff Laplant
Report | Print
May 20, 2024 -

Sunset Ford of Waterloo responded

Thank you so much for the great review and your business! Our team truly enjoyed working with you, and we wish you many happy, safe miles. We hope to work with you again!

May 14, 2024

Lonnie at sunset ford Waterloo is the best. Always nice and polite. Service is great More

by MCFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Sunset Ford of Waterloo responded

Thank you so much for sharing this! We are so happy to hear about your great visit, and we hope to see you again!

May 11, 2024

It was awesome doing business with them! ! They were so nice!! It was a wonderful experience!! More

by lvanronzelen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff Laplant
Report | Print
May 13, 2024 -

Sunset Ford of Waterloo responded

Congratulations on your purchase! Working with you was such a pleasure, and we can't thank you enough for your business. Our team hopes to work with you again in the future!

May 11, 2024

I was treated very well. John Ries took great care of me from start to finish. He answered all my questions and concerns with honesty and integrity. An easy buying experience More

by John C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff Laplant
Report | Print
May 13, 2024 -

Sunset Ford of Waterloo responded

Thank you so much for the kind words and recommendation! Our team enjoyed having you here, and we hope to work with you again. Enjoy your vehicle!

May 10, 2024

I chose the Waterloo ford dealer because I wanted a small town personal touch. I am so glad I did. Everyone was great to work with, especially Joe Hill my sales representative. I had to order my new truck an More

by Rockaf28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Sunset Ford of Waterloo responded

We appreciate your sharing this with us! Our team strives to provide our customers with a 5-star experience each time they visit, and we are happy to hear that Joe took great care of you. We wish you all the best with your new vehicle. Thank you for choosing Sunset Ford of Waterloo!

May 09, 2024

They were very nice at the dealership John and Kyle really knew the car and explained everything to me More

by billdavidson7777
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pete Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie Menard
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May 10, 2024 -

Sunset Ford of Waterloo responded

Thank you so much for the wonderful review, and congratulations on your purchase! Our team enjoyed having you here, and we wish you all the best. Come back and see us!

May 09, 2024

John made buying my first car a BREEZE! It was in the plans for a while to purchase it, and he made sure everything was prepared and ready to go when I came in to finalize the sale. I would More

by hillarykaufmann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hillary Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie Menard, Treff Laplant
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May 10, 2024 -

Sunset Ford of Waterloo responded

Congratulations on your first car purchase! We were so happy to help you with it, and we cannot thank you enough for your business and recommendation. Our team wishes you all the best, and we are here to help with any future needs. Thank you for choosing Sunset Ford of Waterloo!

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