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Sunset Ford of Waterloo

Waterloo, IL

Overview
Employees
Reviews
Vehicles
4.8
1,952 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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1425 N Illinois Route 3

Waterloo, IL

62298

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Showing 1,952 reviews

December 07, 2023

Dealership clean. Salesperson was kind, prepared, efficient and easy to work with. followed through & great communication More

by tammyb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2023 -

Sunset Ford of Waterloo responded

Thank you so much for sharing this, and congratulations! It was wonderful having you here, and our team hopes to see you again. Enjoy your new vehicle!

December 04, 2023

Easy to work with. Pleasant Performed the work accurately and as stated when the vehicle was dropped off More

by Chuckdefosset
Recommend Dealer
Yes
Employees Worked With
Lonnie
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Dec 05, 2023 -

Sunset Ford of Waterloo responded

Thank you so much for sharing this! It was a pleasure working with you, and we will see you next time!

December 02, 2023

Very good. They are very nice to the customers. And they do good work. The girl at the service desk is great. I can't remember her name. More

by Dianeheyde
Recommend Dealer
Yes
Employees Worked With
Can't remember her name
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Dec 04, 2023 -

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and your business! Our team truly enjoyed having you here, and we hope to see you again!

December 02, 2023

Joe was very helpful and friendly. I really appreciate his help with the purchase of my new car. Thank you again Joe More

by sfink1985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff Laplant
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Dec 04, 2023 -

Sunset Ford of Waterloo responded

Congratulations on your purchase! Our team enjoyed working with you, and we can't thank you enough for your business. We wish you many happy, safe miles. Come back and see us!

November 29, 2023

My experience with Adrian and Sunset Ford has been so awesome!! Adrian was very very helpful!!! More

by Jackiekhavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff Laplant
Report | Print
Nov 29, 2023 -

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review, Jackie! It was a pleasure working with you, and we hope to have the chance to see you again. Enjoy your vehicle, and welcome to the family!

November 27, 2023

Fantastic experience. I would definitely recommend and purchase again. Sales and finance made it a smooth transaction. More

by G Wirth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff Laplant
Report | Print
Nov 28, 2023 -

Sunset Ford of Waterloo responded

Thank you so much for your business and recommendation! We truly enjoyed working with you and wish you all the best. See you next time!

November 26, 2023

Joe and the rest of the team were wonderful to work with. Love my new truck More

by katie_chausse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff Laplant
Report | Print
Nov 27, 2023 -

Sunset Ford of Waterloo responded

Congratulations on your new truck! It was truly a pleasure working with you, and we wish you many happy, safe miles. Thank you for choosing Sunset Ford of Waterloo. See you next time!

November 25, 2023

Five star experience. Got a great deal on a great Escape. Everyone was efficient and kind. Would recommend and buy again. More

by Leroywandahorn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff Laplant
Report | Print
Nov 27, 2023 -

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and recommendation! We appreciate your business and hope to see you again in the future!

November 25, 2023

Everyone here was very helpful and kind. It was a great buying experience! I will definitely look here first in the future. More

by Eklein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff Laplant
Report | Print
Nov 27, 2023 -

Sunset Ford of Waterloo responded

Thank you so much for the great review, and congratulations on your purchase! Our team enjoyed having you, and we hope to work with you again!

November 22, 2023

Straight Shooters! I have now dealt with them on multiple occasions. They are pleasant, personable and professional. More

by martin29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff Laplant
Report | Print
Nov 27, 2023 -

Sunset Ford of Waterloo responded

Congratulations on your purchase, and thank you for your repeat business. It was a pleasure working with you again, and we wish you many happy miles. Enjoy, and we will see you next time!

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