
Sunset Ford of Waterloo
Waterloo, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Every time I call I’m giving a price quote and then when I get there it’s always different. I get there it’s always different. More

Best car buying experience in my life. Honesty, integrity, and excellence! No games, gimmicks, or tricks. What you see is what you get. Thank you for being fair and honest. We will recomme Honesty, integrity, and excellence! No games, gimmicks, or tricks. What you see is what you get. Thank you for being fair and honest. We will recommend to anyone looking to get a new car Joe Hill and the entire Sunset Waterloo team. Extremely fair trade in value. They go by the book! More

Great experience! Adrian was very helpful with clarifying the details between models while I was still deciding on the right car for me. Even with with having a co-sig Adrian was very helpful with clarifying the details between models while I was still deciding on the right car for me. Even with with having a co-signer, Adrian made me feel accomplished with it being my purchase which was important to me. More
Treff Laplant is the absolute best to work with. I will never go anywhere else! I will never go anywhere else! More
It's a good place to buy a car. A good place to buy a car or truck. Wish it had pickup and drop off service for my location. Or just give me a loaner. A good place to buy a car or truck. Wish it had pickup and drop off service for my location. Or just give me a loaner. More

Joe was great to work with. No pressure and friendly. He asked what I was looking in a truck, made several suggestions as to the opinions that would serve my needs and found sev No pressure and friendly. He asked what I was looking in a truck, made several suggestions as to the opinions that would serve my needs and found several trucks on the lot to demonstrate these. When I returned to test drive he was so accommodating and informative as to accessories and cab functions. We drove back to the farm to show my wife. Then in the pricing process he found a couple additional rebates that I did know about plus asked if I was a Farm Bureau member allowing for an additional rebate. Experience showed as he put going to our farm then questioning membership, sharp. More

It was a Great Experience working with Joe when ordering my new truck. Took care of me throughout the process. Would recommend him to anyone and will work with him when I upgrade in the future. my new truck. Took care of me throughout the process. Would recommend him to anyone and will work with him when I upgrade in the future. More
Will have all service work done here Very helpful fast service Staff is.so great service Staff is.so great More

They were very helpful in finding answers a couple questions. I had an easy to work with. questions. I had an easy to work with. More
Great service and Excellent communication. This was my first interaction with this location, but I was surprised by their knowledge and attention to detail. Service Manager: Lonnie Pope, was This was my first interaction with this location, but I was surprised by their knowledge and attention to detail. Service Manager: Lonnie Pope, was on top of everything from the moment my car arrived! Between her and Treff LaPlant everything was taken care of and they even went out of their way to get me 2 new keyfobs because mine was broken (at no extra cost!) It was a great experience all around. I would definitely recommend this location for all your service needs. They really know their FORDS but they are the best at keeping the needs of their customer's firsthand at all times! Thanks again Lonnie and Treff for an amazing job well done. I am truly grateful for all of your hard work and extra effort at getting my car back to me in a timely manner! More