Sunset Ford of Waterloo

It was great doing business with Sunset Ford and Joe Hill once again, took great care of us! once again, took great care of us! More

charged $350 for pwr steering prob -2015 recall not received why am I charged reply received why am I charged reply More

Treff Laplant is awesome he was quick with everything and had a great attitude while helping highly recommend going to Waterloo sunset just to experience his customer service had a great attitude while helping highly recommend going to Waterloo sunset just to experience his customer service More

Best Dealer (Sunset) and Sales (Adrian) experience. ..EVER! SERIOUSLY!: Go see Adrian and Bill (Finance). You won't regret it! ..EVER! SERIOUSLY!: Go see Adrian and Bill (Finance). You won't regret it! More

Joe was on top of every detail from start to finish. He made my purchase stress free and an actual delight. Thanks Joe and I will see you for my next purchase. He made my purchase stress free and an actual delight. Thanks Joe and I will see you for my next purchase. More

I truly cannot say enough good things. I had an issue with my car due to a recall that I did not know anything about and took my car out of commission. I called many other Ford dealership I had an issue with my car due to a recall that I did not know anything about and took my car out of commission. I called many other Ford dealerships and was told that the earliest I would get it in is 2-4 months later. Obviously that is not convenient. I called Sunset Ford and they were able to get it completed same day and was so incredibly nice while I was there. I would 1000% recommend them to anyone to get their car serviced and when I'm in the market again for a new car will definitely be reaching out. Thank you so much Sunset Ford for such a great experience during a stressful time! More

Adrian Fitch went above and beyond throughout the entire process to insure that I was fully pleased in all aspects of the car buying experience. Even the smallest of details were a big deal to him. He was e process to insure that I was fully pleased in all aspects of the car buying experience. Even the smallest of details were a big deal to him. He was easily reached and responded almost immediately to all my questions. Also, that service came without all the high pressure and vagueness of other salesmen that I have dealt with in the past. It suffices to say that the next time I buy a vehicle, I will be using Sunset Ford of Waterloo and Adrian Fitch. Thanks so much! More

This is the 5th vehicle we've bought from Joe. He's easy to work with and I always feel like he's giving us the best price available. The rest of the team was also great. I never felt pressured to He's easy to work with and I always feel like he's giving us the best price available. The rest of the team was also great. I never felt pressured to purchase any extras. I would definitely recommend them!! More

It was a good experience from the scheduling of the appointment to the completion of the work. The service advisor, I believe her name was Lonnie was courteous and helpful with the information she prov appointment to the completion of the work. The service advisor, I believe her name was Lonnie was courteous and helpful with the information she provided. The vehicle was completed on time and I was notified when it was available for pick up. More

Lonnie is great to work with, she goes the extra mile and I wouldn't go anywhere else for service. I wouldn't go anywhere else for service. More