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Sunset Ford of Waterloo

Waterloo, IL

4.8
1,988 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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1425 N Illinois Route 3

Waterloo, IL

62298

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Showing 1,988 reviews

June 09, 2025

We recently bought a Ford Maverick from Sunset. Our salesman was John Ries. He did a great job of pointing out our options between existing inventory and special ordering. More

by MarkB9999
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Sunset Ford of Waterloo responded

Congrats on your purchase! Our team wishes you the best and we hope to see you again!

June 07, 2025

Very helpful AFTER the sale which is very important to us. Best price among eight different dealers. More

by lieferll
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Sunset Ford of Waterloo responded

Congratulations on your purchase! Thank you for choosing Sunset Ford of Waterloo, see you next time!

June 06, 2025

Joe and everyone at the Waterloo location were the best! !!! Extremely kind, helpful and just all around good guys!!!!!! It was the smoothest and easiest purchase I have ever made!!! And I got an amazing tru More

by kristin.jackson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Sunset Ford of Waterloo responded

Thank you for the outstanding review and your business! Our team enjoyed having you here, and we wish you many happy and safe miles. Come on back to see us!

May 27, 2025

Joe Hill , Kyle and Andrew listened to all my needs and was very friendly, made the buying process very easy. More

by michelled.johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and your business! We wish you many happy miles, and our team is here for any future needs. Come on back to see us!

May 21, 2025

Sunset Ford was a pleasure doing business with! Adrian Fitch was perhaps the easiest automotive salesman I’ve ever worked with. Very professional, great communication and absolutely no pressure wha More

by vanz73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Sunset Ford of Waterloo responded

Thank you for sharing this and congratulations on your purchase! Our team enjoyed having you here and hopes to see you again. Enjoy your vehicle!

May 21, 2025

Dealership was great to work with. Highly recommend. Adrian and Joe were both very friendly and super helpful. Love my new car! More

by samploeger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Rolufs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Sunset Ford of Waterloo responded

We appreciate the 5-stars and your recommendation! Our team is always here to help and we hope to work with you again.

May 21, 2025

I had a fantastic experience with Adrian. He was attentive, was not pushy, and helped me through the decision making process. I will be back when it’s time to upgrade. More

by godimib196
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Sunset Ford of Waterloo responded

Congratulations on your purchase! Our team enjoyed working with you, and we wish you many happy and safe miles. Thank you for choosing Sunset Ford of Waterloo!

May 21, 2025

Friendly staff and a fair process. I would highly recommend Sunset Ford. Give them a visit. More

by Robert_polansky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Sunset Ford of Waterloo responded

Thank you for the outstanding review and recommendation! Our team enjoyed working with you, and we wish you many happy, safe miles!

May 21, 2025

Adrian and Andrew made the buying process seamless. Any questions I had were satisfied and I got a great deal on my new truck. Overall, my experience was great and I will be back. More

by sewol11838
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Sunset Ford of Waterloo responded

Thank you for the outstanding review and your business! Our team enjoyed working with you and we hope to see you again. Enjoy your vehicle!

May 20, 2025

Flawless experience with the purchase of my new DarkHorse..!! I highly recommend Sunset Ford for anyone. More

by standarter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Sunset Ford of Waterloo responded

Thank you so much for the 5-stars and recommendation! We wish you many happy miles. Come back to see us!