Sunset Ford of Waterloo

Love my new 2022 Ford F-150 Lariat. Kyle was exactly what I prefer in a sales associate.. low pressure, knowledgeable, professional, and patient. All his attributes were important to me Kyle was exactly what I prefer in a sales associate.. low pressure, knowledgeable, professional, and patient. All his attributes were important to me and appreciated from initial contact, through ordering, patience in answering my calls for manufacturing status, and final delivery process. Thank you, Kyle. More

Great experience from start to finish! Everyone at Waterloo Ford was very straight forward and helped me complete the purchase with ease. The car came with the exact options package I want Everyone at Waterloo Ford was very straight forward and helped me complete the purchase with ease. The car came with the exact options package I wanted, and no one pressured me into anything I wasn’t interested in. Great folks, will definitely do business with them in the future. More

I have very positive feelings about Sunset Ford in Waterloo. I’m impressed with the courtesy and professionalism exhibited by the staff throughout the entire process of ordering and then purchasing Waterloo. I’m impressed with the courtesy and professionalism exhibited by the staff throughout the entire process of ordering and then purchasing my new F150. It starts with the sales associate Kyle Brewer. He has the “it” factor. He was a knowledgeable asset to the ordering process and his friendly professionalism guided me thru to the final purchase. Doesn’t get much better than that!! More

We had a terrible time with a recall repair. After the prescribed repair, our vehicle could not move, the transmission was out. Ford decided it was not their problem and offered us no recourse. After the prescribed repair, our vehicle could not move, the transmission was out. Ford decided it was not their problem and offered us no recourse. Sunset went to bat for us and was able to get us back on the road with a new transmission. They really went the extra mile for us! #CustomerService More

Straight to the point and a great warranty on used vehicles. They had a good selection and were very easy to work with. vehicles. They had a good selection and were very easy to work with. More

Great experience, very helpful. I looked all around but they had fair pricing and good reviews I looked all around but they had fair pricing and good reviews More

I have bought five ford trucks during the last forty years and have nothing bad to say each one has been great. I visited other Ford dealerships and Sunset was outstanding Both Joe Hill and Perry Webb w years and have nothing bad to say each one has been great. I visited other Ford dealerships and Sunset was outstanding Both Joe Hill and Perry Webb were great to work with, and professional gentlemen. I am very happy that I did business at this dealership. Had a great buying experience and I would recommend these people to anyone. Thanks again Sunset! More

service was great. would gladly go to them again. got me in within a week. would gladly go to them again. got me in within a week. More

Told me my battery was bad/dead. Went to autozone and they checked the battery twice, was green and no issues. Went to autozone and they checked the battery twice, was green and no issues. More

I am on my 5th Ford vehicle from this dealer and only trust the Sunset Ford with all my maintenance needs trust the Sunset Ford with all my maintenance needs More