Sunset Ford of Waterloo

Excellent car buying experience. Answered all questions and was personally interested in making us find the vehicle best suited for us. The transfer, title work, and financing was ex Answered all questions and was personally interested in making us find the vehicle best suited for us. The transfer, title work, and financing was expertly handled by Perry. I have found my new “go to” dealer. More

My experience concerning this last service appointment was perfect, the service advisor communicated with me every step of the way and my truck was completed within the time frame discussed. was perfect, the service advisor communicated with me every step of the way and my truck was completed within the time frame discussed. More

Joe treated me like a friend and not just a customer. Great overall communication and experience Great overall communication and experience More

Stop pressuring about other services and making up issues that don’t exist. Went to a friend who has his own stop and said that there was no issue with what you said was wrong. that don’t exist. Went to a friend who has his own stop and said that there was no issue with what you said was wrong. More

Love the car. Everyone at the dealership was amazing and Joe Hill was the perfect salesman. Highly recommend Everyone at the dealership was amazing and Joe Hill was the perfect salesman. Highly recommend More

It was a really great experience. Salesman was really nice and the finance person worked really fast. Salesman was really nice and the finance person worked really fast. More

Lonnie did a great job getting my truck serviced in a timely manner. I originally scheduled service (online) and then called to inquire about getting the rear camera recall dine at the same time, I was timely manner. I originally scheduled service (online) and then called to inquire about getting the rear camera recall dine at the same time, I was told they needed to move my original service appt to accommodate the recall, and then never completed it due to lack of parts…the other issue I had was my truck had greasy fingerprints on the door handle and the steering wheel as stunk like diesel. Lonnie had them wipe the handle and I took care of the rest. When I got the truck home I noticed the oil filter was wet with residual oil (which is a pet peeve of mine). Other than lack of cleanliness, not getting the recall maintenance done and apparent lack of attention to detail (cleanliness) I was satisfied with the outstanding customer support, had that element been lacking you would not have received 5 stars. More

Stopped in for works oil change. They were able to fit me in. The rep was nice and friendly. And as a bonus, no oily hand prints on hood or door. So nothing to complain about. They were able to fit me in. The rep was nice and friendly. And as a bonus, no oily hand prints on hood or door. So nothing to complain about. More

Joe was great to work with. Will for sure go back for my next buy! Will for sure go back for my next buy! More

Sunset Ford made finding a car very easy. There was great service and I felt like I knew everything I needed to know about my new car. There was great service and I felt like I knew everything I needed to know about my new car. More