Sunset Ford of Waterloo

Stopped in for works oil change. They were able to fit me in. The rep was nice and friendly. And as a bonus, no oily hand prints on hood or door. So nothing to complain about. They were able to fit me in. The rep was nice and friendly. And as a bonus, no oily hand prints on hood or door. So nothing to complain about. More

Lonnie did a great job getting my truck serviced in a timely manner. I originally scheduled service (online) and then called to inquire about getting the rear camera recall dine at the same time, I was timely manner. I originally scheduled service (online) and then called to inquire about getting the rear camera recall dine at the same time, I was told they needed to move my original service appt to accommodate the recall, and then never completed it due to lack of parts…the other issue I had was my truck had greasy fingerprints on the door handle and the steering wheel as stunk like diesel. Lonnie had them wipe the handle and I took care of the rest. When I got the truck home I noticed the oil filter was wet with residual oil (which is a pet peeve of mine). Other than lack of cleanliness, not getting the recall maintenance done and apparent lack of attention to detail (cleanliness) I was satisfied with the outstanding customer support, had that element been lacking you would not have received 5 stars. More

Joe was great to work with. Will for sure go back for my next buy! Will for sure go back for my next buy! More

Sunset Ford made finding a car very easy. There was great service and I felt like I knew everything I needed to know about my new car. There was great service and I felt like I knew everything I needed to know about my new car. More

This is the first vehicle I purchased from Sunset. Won’t go anywhere else in the future. Great experience. Joe Hill and Perry Webb we’re very knowledgeable and helpful. The whole process was very ef Won’t go anywhere else in the future. Great experience. Joe Hill and Perry Webb we’re very knowledgeable and helpful. The whole process was very efficient and the deal was fair! More

This is the 2nd vehicle I purchased from Sunset. Great experience. Joe Hill and Perry Webb we’re very knowledgeable and helpful. The whole process was very efficient and the deal was fair! Great experience. Joe Hill and Perry Webb we’re very knowledgeable and helpful. The whole process was very efficient and the deal was fair! More

Joe and everyone at the dealership was great with work with! They made the transaction super simple. with! They made the transaction super simple. More

Thank you Pete Heutel, Joe Hill and Perry Webb for making purchasing this car a possible. We appreciate everything that you have done. Thanks again Frank and Robin Curtis purchasing this car a possible. We appreciate everything that you have done. Thanks again Frank and Robin Curtis More

Joe Hill was great to work with. He made the whole process from building the bronco to taking delivery very easy. Well worth the wait!! He made the whole process from building the bronco to taking delivery very easy. Well worth the wait!! More

Very clean, and everyone was kind and helpful. The woman at the service desk kept me up to date on my vehicle work and status. The woman at the service desk kept me up to date on my vehicle work and status. More