Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sunset Ford of Waterloo
Waterloo, IL
1,984 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,984 reviews
August 16, 2022
When I called Joe was very nice. When we got there for a test drive they had the truck ready for us to drive and met us in the parking lot. Very happy with my purchase. 10/10 When we got there for a test drive they had the truck ready for us to drive and met us in the parking lot. Very happy with my purchase. 10/10 More
by soestman
Verified Customer
August 15, 2022
I stopped in to briefly look at this truck on Monday, test drove it Wednesday, and brought it home Friday!! Kyle was amazing to work with and I highly recommend him! Thank you Kyle for making this happen test drove it Wednesday, and brought it home Friday!! Kyle was amazing to work with and I highly recommend him! Thank you Kyle for making this happen! I’m so excited! More
by lmorris2014
August 14, 2022
Quick and easy. The business gives backs to the community and gives great prices on their vehicles. Joe Hill was very helpful and made sure I was getting what I want The business gives backs to the community and gives great prices on their vehicles. Joe Hill was very helpful and made sure I was getting what I wanted. Perry Webb was also very helpful and wasn't pushy when it came to the financing side. More
by Logan Cowell
August 14, 2022
I always have my car serviced by Sunset. They are easy to deal with and don't try to sell you something that you don't want or need. Very friendly people delivering a quality product. They are easy to deal with and don't try to sell you something that you don't want or need. Very friendly people delivering a quality product. More
by DXGUL48
August 14, 2022
In being a retired ase, Ford Gm trained mechanic I am still knowledgeable of auto repair services. Outside of being a bit pricey. The service and repairs were excellent. still knowledgeable of auto repair services. Outside of being a bit pricey. The service and repairs were excellent. More
by mcdanielbill1025
Employees Worked With
August 12, 2022
Everything was great. Lonnie Pope was excellent. She was very friendly and explained everything. Great Lonnie Pope was excellent. She was very friendly and explained everything. Great More
by Nancykorves
Employees Worked With
August 12, 2022
Got me in quickly, communicated throughout repair process about additional work that needed to be done. about additional work that needed to be done. More
by ANNSPEICHINGER
Employees Worked With
August 11, 2022
Lonnie gave exceptional service and helped me even after hours. The service was performed timely without incident. hours. The service was performed timely without incident. More
by MRFIXIT37
Employees Worked With
