Sunset Ford of Waterloo

My wife and I always wanted to get a Mustang, and Joe Hill finally made that happen! The deal was simple and straight forward. A day or two after we purchased the car, I noticed some paint defects on th Hill finally made that happen! The deal was simple and straight forward. A day or two after we purchased the car, I noticed some paint defects on the car that neither Joe nor my wife noticed earlier at the dealership. Joe said "we'll take care of it at no charge". He gave us a loaner while the mustang was being fixed. The body shop was very short staffed, like most places today, so it took two weeks. It was a little longer than anyone anticipated, but with patience, we received the mustang back today, June 3rd, and it came out great! Thanks Joe for working through all of this for us. We'll be back in the future! More

Got my issue taken care of fast even with a backed up schedule. Won't take my truck anywhere else schedule. Won't take my truck anywhere else More

I didn't feel pressured at this dealership. They don't have many automobiles right now, but the ones they do have are good quality. I am happy with my Edge! They don't have many automobiles right now, but the ones they do have are good quality. I am happy with my Edge! More

Had a great experience today at Sunset Ford in Waterloo, Illinois! Joe Hill did a great job answering my questions and helping me get the application for the loan started. I don't like when salespeople are Illinois! Joe Hill did a great job answering my questions and helping me get the application for the loan started. I don't like when salespeople are pushy or insincere . Joe was very down to earth and easy to talk to. Also, Perry processed and took me through all the paperwork, and he did a thorough job explaining everything to me. I would most definitely go here again in the future. Thank you, Sunset Ford! More

Got in as scheduled for routine oil change. Friendly and courteous service. Highly recommend Sunset Ford Waterloo Friendly and courteous service. Highly recommend Sunset Ford Waterloo More

Great place, great prices, everyone was so nice and definitely helpful and not pushy to sell a car! Kyle was great to work with and would work with him again! definitely helpful and not pushy to sell a car! Kyle was great to work with and would work with him again! More

Very good service! What the service desk said happened and no surprises. Car finished on time What the service desk said happened and no surprises. Car finished on time More

Everyone was pleasant to work with. Their explanations of the truck and all the paperwork were most helpful. We would recommend them to others. Their explanations of the truck and all the paperwork were most helpful. We would recommend them to others. More

Everyone at the dealership was very nice and easy to work with. They answered all all questions. They went above and beyond to make sure everything was tested and working on the car before we left with it! O with. They answered all all questions. They went above and beyond to make sure everything was tested and working on the car before we left with it! Our salesman Joe, was very courteous and polite. Thanks to all! More

I like the dealership however not happy about the recent email about diagnostic repairs. Not your fault per day but your problems can potentially become my problem s which is concerning. To this point deal email about diagnostic repairs. Not your fault per day but your problems can potentially become my problem s which is concerning. To this point dealer has provided good service though. More