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Sunset Ford of Waterloo
Waterloo, IL
1,989 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,989 reviews
February 24, 2022
Joe was amazing to deal with. From the first moment he helped me with the difficult trade in i had (car owned with ex wife) and arranged all paperwork between her and the dealer f From the first moment he helped me with the difficult trade in i had (car owned with ex wife) and arranged all paperwork between her and the dealer from a few states away. Excellent service. Recommend 10/10! More
by joeri.veth
Employees Worked With
February 24, 2022
Very helpful finding us an affordable used car. Kyle Brewer was helpful and easy to work with. Kyle Brewer was helpful and easy to work with. More
by jjbrennan40
Verified CustomerFebruary 22, 2022
From start to finish my experience with every person at Sunset Ford in Waterloo was postive and seamless Sunset Ford in Waterloo was postive and seamless More
by Rosieday
Employees Worked With
Other Employees :
Martin a service tech , Alan Proctor, Alex Suhre, Danielle Jansen, Sydney Smith, Dustin Ruckhaber, Mary Edwards
February 21, 2022
Joe Hill did an awesome job and I highly recommend buying from him! Very easy buying experience! from him! Very easy buying experience! More
by street10dakota
February 20, 2022
Thank you Kyle and Sunset Ford. I am an elderly person and am sometimes overlooked in society. I was treated with the utmost respect and kindness by Kyle Brewer. He went above and I am an elderly person and am sometimes overlooked in society. I was treated with the utmost respect and kindness by Kyle Brewer. He went above and beyond to explain all procedures and functions of my new vehicle. Thank you Kyle. More
by cdwold
Employees Worked With
February 18, 2022
I had a good Salesman, and they where all really nice there. Easy to work with. there. Easy to work with. More
by Ruth
February 12, 2022
Joe Hill changed our opinion about Sunset Ford after a bad experience that we had in 2019. Joe worked with us until we found the right vehicle with the right amount of miles. Bill in financing was great a bad experience that we had in 2019. Joe worked with us until we found the right vehicle with the right amount of miles. Bill in financing was great also. He worked to get our payment where it needed to be on the vehicle we wanted. Highly recommend Joe!! More
by logansmom1102
