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Sunset Ford of Waterloo
Waterloo, IL
1,965 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,965 reviews
January 23, 2022
Kyle was great and made the process easier and more enjoyable than I extracted. He even laughed at my terrible jokes. Will be back! enjoyable than I extracted. He even laughed at my terrible jokes. Will be back! More
by Jordyn
January 21, 2022
Kyle provided a great vehicle buying experience! Great knowledge of the vehicle. Walked me through every step. Very personable! Made the “dreaded” car buying experience pleasant and quick! Will return to knowledge of the vehicle. Walked me through every step. Very personable! Made the “dreaded” car buying experience pleasant and quick! Will return to both Sunset and Kyle! Highly recommended. More
by brandonroland09
Employees Worked With
Verified CustomerJanuary 19, 2022
10/10 service, made the search and final purchase super easy. Joe at Sunset helped myself move everything along and get my dream F150! easy. Joe at Sunset helped myself move everything along and get my dream F150! More
by Collin Schmidt
January 15, 2022
Just got our New Ford Maverick and we love it. Our salesman Kyle Brewer was great. He has a wonderful personality and made us feel like family. salesman Kyle Brewer was great. He has a wonderful personality and made us feel like family. More
by Eyerishgrl2
Employees Worked With
January 12, 2022
Polite, professional, and prompt service. Very straightforward and eager to accommodate. Well worth the drive and would definitely recommend. straightforward and eager to accommodate. Well worth the drive and would definitely recommend. More
by Earendle
Employees Worked With
Danielle Jansen
January 07, 2022
Just purchased our sixth vehicle from Sunset Ford of Waterloo. Ordered an F-350 from Joe Hill. He was friendly and knowledgeable about everything. Bill in Finance made the process simple and quick. Look Waterloo. Ordered an F-350 from Joe Hill. He was friendly and knowledgeable about everything. Bill in Finance made the process simple and quick. Looking forward to using them in the future. More
by czimmer0
January 06, 2022
Best and easiest experience at a car dealership I've had. Will definitely go back and have Kyle be my salesperson Will definitely go back and have Kyle be my salesperson More
by pbodymeade87
Employees Worked With
