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Sunset Ford of Waterloo
Waterloo, IL
1,957 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,957 reviews
Verified Customer
October 14, 2021
Kyle was great. Very knowledgeable and answered all my questions. He made the process enjoyable and fun. I buy a lot of vehicles and this was one of the most seamless and diligent buying experiences I h questions. He made the process enjoyable and fun. I buy a lot of vehicles and this was one of the most seamless and diligent buying experiences I have had. I never felt pressured or regretful in any way. Thanks Kyle! More
by Patrick
October 14, 2021
I stopped in at Sunset Ford for no apparent reason, and I spotted my truck! Joe set me up with a test drive. Well that was it, I fell in love with my 2021 XLT Ecoboost 4x4. Needless to say Joe & Perry made m spotted my truck! Joe set me up with a test drive. Well that was it, I fell in love with my 2021 XLT Ecoboost 4x4. Needless to say Joe & Perry made my deal very easy and a good price. More
by shawgorick
October 11, 2021
When we started looking for a new company truck we were worried about finding one with how crazy everything is. Luckily we not only found a perfect truck, but from a great dealership and an outstanding sal worried about finding one with how crazy everything is. Luckily we not only found a perfect truck, but from a great dealership and an outstanding salesman. Kyle, thank you for all your help and the extra attention to detail from start to finish. We will be return customers More
by Lgreg
October 09, 2021
The attendant listened to what I was looking for and showed me what he gadbin stock that met my needs. Was able to assess whether it was what I wanted. showed me what he gadbin stock that met my needs. Was able to assess whether it was what I wanted. More
by Oldreb
Employees Worked With
October 03, 2021
Working with Joe made everything fast and easy. He even went out of his way to bring in the exact vehicle i wanted. I couldn’t be happier with my experience! went out of his way to bring in the exact vehicle i wanted. I couldn’t be happier with my experience! More
by dossett1997
