Sunset Ford of Waterloo

Kelly is excellent to deal with in the service department. I just stop in the local dealership to schedule the appointment as it is easier than your call system. Keep up the great work Kelly. department. I just stop in the local dealership to schedule the appointment as it is easier than your call system. Keep up the great work Kelly. More

Service department very friendly and quick. No issues at all. Job was done in time as promised. Never had a problem here. Would recommend to others. all. Job was done in time as promised. Never had a problem here. Would recommend to others. More

Joe and the team at Waterloo Sunset were fantastic! Easy to work with and quick processing. The deal was great on my new F150. If you need a new vehicle, call Joe. to work with and quick processing. The deal was great on my new F150. If you need a new vehicle, call Joe. More

Finding a car is hard. Finding a good salesman is equally as hard. So who better to sell me a car than myself? Kyle is a great guy, and a great salesman. He’s very knowledgeable of the cars he’s selling and as hard. So who better to sell me a car than myself? Kyle is a great guy, and a great salesman. He’s very knowledgeable of the cars he’s selling and is willing to work with you regardless of your situation. If you need it buy a car, go to sunset and ask for Kyle. He’ll take good care of you. More

Great service with a very clean facility. The staff is well trained and very helpful. I will buy here again and let them service my vehicles. well trained and very helpful. I will buy here again and let them service my vehicles. More

I was quite pleased with this dealership. I normally service in south county near the Home Depot but needed to get a light checked out before heading out of town and they were able to accommodate me. Di service in south county near the Home Depot but needed to get a light checked out before heading out of town and they were able to accommodate me. Diagnosed, parts ordered and all repaired within 3 days, which I felt was very fair. The ladies on the service drive were very kind and professional. Definitely recommend this dealership. More

We were very happy n satisfied with the way we were treated and talked to We will definitely be buying from sunset on our next purchase thanks again treated and talked to We will definitely be buying from sunset on our next purchase thanks again More

I went in and ask Kelly if she could fit me in to get my oil changed and tires rotated. I was in and out in record time. Then she scheduled me in for a part to be replaced. It was fixed beautifully. I can't oil changed and tires rotated. I was in and out in record time. Then she scheduled me in for a part to be replaced. It was fixed beautifully. I can't say enough good things about this GREAT Dealership:) More

Friendly and fast I didn't have to wait long..I enjoyed watching Mike & Molly while I waited..Thank you Danielle.. Everyone was friendly and helpful..will see you next time 👍😁😎 watching Mike & Molly while I waited..Thank you Danielle.. Everyone was friendly and helpful..will see you next time 👍😁😎 More

The service advisors weren’t very friendly, I felt like they were trying to take me! Kept pushing different things after I told them no serval times. They had no other vehicles in the shop, I asked them to they were trying to take me! Kept pushing different things after I told them no serval times. They had no other vehicles in the shop, I asked them to look at an issues that was going on with my vehicle you guys replaced less than a year ago that’s under warranty from being fixed. she said she would when I went to check out asked her about it, she looked like oh dang I forgot, instead she got an attitude and said “ you have to make an appointment” why didn’t she tell me that before? One for the worst experience I had here! This place looks like it’s going out of business, no cars on lot, no business there but me, just staff that are rude, I can see why it could be closing! More