Sunset Ford of Waterloo

Love the Sunset Ford staff - always a pleasure to deal with and friendly. I’m a loyal Sunset Ford customer and know I will always find what I want here. with and friendly. I’m a loyal Sunset Ford customer and know I will always find what I want here. More

Kyle was awesome. Very attentive, and he made sure all of my concerns, and needs were taken care of right away. Great overall experience. Great job guys. I will definitely refer anyone in need of a vehicle. my concerns, and needs were taken care of right away. Great overall experience. Great job guys. I will definitely refer anyone in need of a vehicle. More

I purchased a vehicle from Sunset Ford. Overall, I had an excellent experience. The salesmen and finance guy were great to work with and made the process easy and quick. Actually, I'd given up looking f an excellent experience. The salesmen and finance guy were great to work with and made the process easy and quick. Actually, I'd given up looking for the car I wanted. But, Joe, my salesmen kept a watchful eye and gave me a call right away when one came in. I can't thank Joe enough for that. And, now, I'm a happy Ford owner. Bottom line: Sunset Ford of Waterloo is a great place with good ppl and good facilities. More

We were very satisfied with the sales dept. Kyle was great an very friendly an polite. Even when we had to come right. Back because the cover for the oil came off. They helped us fast. Then they replac great an very friendly an polite. Even when we had to come right. Back because the cover for the oil came off. They helped us fast. Then they replaced it with a bran new on within a couple of days. See service was fast an I was on my way. I am very pleased. I will recommend Sunset Ford IL. To all my family and friends. More

Took our 2020 Ford Transit 350HD van in for its 10,000 mile check up, that is required by Ford. When we picked it up we were told that the tires were not rotated. Page 2 of our Vehicle report card states mile check up, that is required by Ford. When we picked it up we were told that the tires were not rotated. Page 2 of our Vehicle report card states that this is part of 10,000 mile maintenance. We were told we had to request specifically that we wanted the tires rotated. Now need another appointment to rotate tires More

Super friendly staff and willing to answer my questions and address concerns! I have worked with Sunset Ford's service department for a few years now and I have yet to have a bad experience! and address concerns! I have worked with Sunset Ford's service department for a few years now and I have yet to have a bad experience! More

Excellent service but being forced to write twenty five words for this time consuming survey sucks. Won’t complete any more surveys if this is a requirement words for this time consuming survey sucks. Won’t complete any more surveys if this is a requirement More

Joe and his Bosses were very accommodating even brought a car from the sister store for me to try. They were polite, patient with a picky undecided customer, aka me. Lol Found me the best rebates to make it car from the sister store for me to try. They were polite, patient with a picky undecided customer, aka me. Lol Found me the best rebates to make it more affordable. Listened to a Mom n daughter chatter as we decided all with a smile. Very appreciated n loving my new car! Thanks Folks! More

Joe Hill and the Sunset team gave me a great deal on my 3rd Escape. I will go there again for my 4th. Thanks Joe! 3rd Escape. I will go there again for my 4th. Thanks Joe! More

Perry Webb is a rare find in the automotive business—honest, forthright, and knowledgeable. He truly has the customer’s interests at heart and offers practical suggestions in the car buying pro business—honest, forthright, and knowledgeable. He truly has the customer’s interests at heart and offers practical suggestions in the car buying process. More