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Sunshine Chevrolet - Service Center

Arden, NC

4.6
235 Reviews

235 Reviews of Sunshine Chevrolet - Service Center

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May 20, 2019

Would not fix my new truck's issue Bought 2019 Colorado new in Dec 2018. Had (still has) grinding noise in front. Said they fixed it at delivery. Wasn't fixed. Had to bring back. Told m More

by Snavern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Name not listed.
Jun 07, 2019 -

Sunshine Chevrolet responded

Sir, I reviewed your case with our Service & Parts Director before responding. When you brought it in recently, the grinding noise had stopped as they said it would several month ago. GM had advised us that the new trucks might have a grinding noise in cold weather until they are broken in at around 5000 miles and at that time, the noise would cease. This is exactly what occurred with your truck so there is no reason to take it apart and replace any parts. This was all explained to you multiple times, so I'm not sure where your confusion lies. Kristy Elliott, Dealer

May 04, 2019

quick turnaround Issue with car stemmed from a recall. No one called to let us know it was complete. Glad it was minor and no further issue More

by robin.ramsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know their names
May 09, 2019 -

Sunshine Chevrolet responded

Robin, thank you so much for bringing your car to Sunshine Chevy for service and for your feedback. We apologize that you did not get a follow up call letting you know the work was complete, but are glad that you are back on the road with no more issues! Thank you again for your business and your feedback. Kristy Elliott, Dealer

May 02, 2019

Fast and friendly Super easy and friendly. Car was done quickly. I was late picking it up and they were not bothered a bit. Great experience overall and would recomm More

by scott.styron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brigette or Brittany. I am terrible with names
May 09, 2019 -

Sunshine Chevrolet responded

Scott, thank you so much for coming to Sunshine Chevy for service and for your kind review! We appreciate your business and your feedback. Thanks again! Kristy Elliott, Dealer

April 01, 2019

Oil change and tire rotation Made an appointment and had the car at the dealership on time. The car was taken quickly and the work done expeditiously. I was told my car did not More

by SSHEPP5003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t know the lady at the service desk.
Apr 19, 2019 -

Sunshine Chevrolet responded

Thank you so much for bringing your vehicle to Sunshine Chevy for service and for your kind review! We appreciate your business and your feedback. Thanks again! Kristy Elliott, Dealer

March 28, 2019

Awesome Experience Couldn’t ask for a nicer group of guys. Easiest buying experience I’ve ever had. Went in to have my truck serviced, wanting a new/newer vehicle. Didn’ More

by WillGarber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Hellwege, John Badger
Apr 19, 2019 -

Sunshine Chevrolet responded

Thank you so much for coming to Sunshine Chevy to shop for a vehicle and for your kind review! We appreciate your business and your feedback. Thanks again! Kristy Elliott, Dealer

March 25, 2019

Excellent Experience Showed up half hour before service center closed and they got me straight in and completed a first service with no problems and was very professional More

by scott.wilkes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn't get anyone name unfortunately but will be sure to do so next time
Mar 27, 2019 -

Sunshine Chevrolet responded

Scott, thank you so much for coming to Sunshine Chevy for service and for your kind review! We appreciate your business and your feedback. Thanks again! Kristy Elliott, Dealer

March 08, 2019

Sunshine is very Professional Sunshine service people are always nice, courteous, and especially very acknowledgeable . There also always want to solve a problem rather then just p More

by SKOLETNIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mather
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal
Mar 11, 2019 -

Sunshine Chevrolet responded

Thank you so much for coming to Sunshine Chevy for service and for your kind review! We appreciate your business and your feedback. Thanks again! Kristy Elliott, Dealer

March 01, 2019

Scheduled maintenance Great service took great care of the car covered all schedule maintenance even washed the car . Always professional. Always very prompt great place! More

by alwallis2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil, Paul Hellwege, Robert Rosser
Mar 07, 2019 -

Sunshine Chevrolet responded

Thank you so much for bringing you car to Sunshine Chevy and for your kind review! We appreciate your business and your feedback. Thanks again! Kristy Elliott, Dealer

February 13, 2019

Not very honest, My experience was terrible, they informed me the vehicle I got was in good running condition, they had to replace tires, and brakes. Was not totally h More

by jordanronnie69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Frank
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Hellwege, Kasey Knudson, Lancelot Harrison
February 11, 2019

Tahoe Had to bring my Tahoe in since seats are not heating up when auto start comes on,Plus texting reply doesn’t work and was supposed to have been checked More

by GATOR090162
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2019 -

Sunshine Chevrolet responded

Thank you for bringing your Tahoe in for service and for your feedback. We appreciate your business. Kristy Elliott, Dealer

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