Suntrup Hyundai South

Best sales experience Ben was extremely knowledgeable and went above and beyond to make the experience as easy as possible. He gave a personal touch I really appreciated Ben was extremely knowledgeable and went above and beyond to make the experience as easy as possible. He gave a personal touch I really appreciated More

Made buying a car actually a fun experience The process at Suntrup Hyundai was very positive, and Nathan was a huge reason for this experience. He made it easy for me and my family to find the c The process at Suntrup Hyundai was very positive, and Nathan was a huge reason for this experience. He made it easy for me and my family to find the car we wanted, and took the time to explain the process step by step, in full detail. We enjoyed his enthusiasm and passion he brought to the experience. More

Amazing!!¡! I knew my credit was not the greatest. I went in thinking I would be told no and with a plan of action so that I could hear yes. Then was the most res I knew my credit was not the greatest. I went in thinking I would be told no and with a plan of action so that I could hear yes. Then was the most respectful sweet person I told him I said your patient what was going on what I was looking for and he went to work. the amazing finance department was able to get me into a payment that I could afford and the newest vehicle that I've ever owned in my whole life I can't be happier I will never go anywhere else!!!!! More

New purchase I came to Suntrup after having previously purchased from them in the past. I found the salesman, Brian Slinkard, to be friendly and helpful at a time I came to Suntrup after having previously purchased from them in the past. I found the salesman, Brian Slinkard, to be friendly and helpful at a time of need, having just totaled my other car a few days before. More

Friendly and Understanding We first went to Suntrup Hyundai just to test drive a few cars. They let us test as many cars as we liked and weren’t disappointed when we wanted to l We first went to Suntrup Hyundai just to test drive a few cars. They let us test as many cars as we liked and weren’t disappointed when we wanted to look at other options. We came back a few days later after I saw a new car I was definitely interested in. We test drove it and bought it later that day. They also provided a more than fair discount for trading in my 04 Honda Accord, which was in rough shape to say the least. More

Hyundai Tucson 2019 I had such a great experience with Suntrup Hyundai. Kyle Durbin went above and beyond to help me! I would recommend him to anyone looking for a car! I had such a great experience with Suntrup Hyundai. Kyle Durbin went above and beyond to help me! I would recommend him to anyone looking for a car! More

Had a great time I had a great time car shopping with Chelsea! She was easy to talk to , realistic about my budget, and turned my opinion on the Suntrup brand complete I had a great time car shopping with Chelsea! She was easy to talk to , realistic about my budget, and turned my opinion on the Suntrup brand completely around! Alex did a great job sealing the deal and finding an agreeable #. They also served me chicken & Mac n Cheese while I waited for my finance documents and that was super nice because I had told them I was hungry why we were negotiating. The finance guy was also super flexible because my debit card got fraud on it the day before I came in, so he was nice about waiting for me to work with my bank on the best wait to make my down payment. More

Great Experience!! Buying our new Hyundai Kona from Suntrup Hyundai was a great experience!! The process was pretty smooth and our salesman Ben Bizzle was AWESOME!! We w Buying our new Hyundai Kona from Suntrup Hyundai was a great experience!! The process was pretty smooth and our salesman Ben Bizzle was AWESOME!! We would definitely recommend buying a vehicle from Suntrup!! More

I haven't bought a car but I can vouch for Brad. Huge heart for people. If I were in the market for a car anywhere in the region (my family and I live on Maui, but we've been I can vouch for Brad. Huge heart for people. If I were in the market for a car anywhere in the region (my family and I live on Maui, but we've been friends with Brad for over 10 years) ...I wouldn't go anywhere else. Love the Hyundai brand, AND Brad. More

Ripoff Dealership After agreeing on a deal for a specific car at a specific price, Suntrup Hyundai switched cars on me—without telling me. When it came time to finaliz After agreeing on a deal for a specific car at a specific price, Suntrup Hyundai switched cars on me—without telling me. When it came time to finalize arrangements, they brought up a lesser car with a lower sticker price and different options, and tried to pass it off as the more expensive car previously agreed to. They tried to get me to pay the higher amount for the less expensive car. They didn't tell me, thinking I wouldn't realize it was a different car—with different options and a lower sticker price. Switching to a cheaper car without telling the customer is unethical. Despite this chicanery, I agreed to purchase the cheaper car. The specifics of the deal were crystal clear— agreed upon by the salesman, general sales manager, and the finance manager. My offer was accepted, and terms were confirmed...multiple times. The paperwork was completed, the agreed-to balance due was paid in full, the transaction completed, and I left with the car and the title. Days later I received a phone call saying I owed them $500 more. A total lie. I did NOT owe them money. On the back of the title the balance due was written, which I paid in full. The car was paid for—in full. There is no way they would let me leave with the car and the title if I owed them money. After hearing this fraudulent attempt to extort money from me, multiple calls and e-mails were sent to the salesman, general sales manager, finance manager, and owner. None were accepted or returned. After three days of being lied to and ignored I decided I could not do business with this disreputable, dishonest dealership and returned the car. The following week I did receive a voicemail from the owner who termed what happened as "sleight of hand"—his exact words. No business should employ "sleight of hand"...certainly not a car dealership. This statement acknowledged the shady operations, but the owner showed no concern about what happened, nor any interest in doing anything about it. I sent the owner an e-mail asking for his justification for the "sleight of hand" and what he thought about it, along with other questions. I respectfully asked him to respond with a phone call or e-mail, but never heard from him. Since my incident I talked to another person who had the same experience—he had no idea it happened to me. There is a pattern of devious, dishonest dealings with Suntrup Hyundai. Be warned: if you do business with Suntrup Hyundai, they will not only mislead and lie, they will likely try to cheat you. More