Suntrup Hyundai South

Disappointed the Service Dept did not stand behind their wo My Elantra is 5 yrs old and I do a lot of highway driving. The original shark fin antenna cover disappeared, probably blew off after about a year. Evi My Elantra is 5 yrs old and I do a lot of highway driving. The original shark fin antenna cover disappeared, probably blew off after about a year. Evidently the factory doesn’t install them too well. I went to the service dept at Suntrup and was charged $310 to have a new one put on. After driving to the lake, this one had blown off, too. The service writer said in 10 yrs he had never seen one that THEY had installed at Suntrup blow off. So.....maybe the technician didn’t install it properly??? Anyway, he said it was no longer under warranty and they wouldn’t do anything about it. Not wanting to fork over another $310 for a third one in 5 yrs, I found the exact part at a salvage yard store (for $25), took it to 2 different auto body shops for estimates to install, and both said the headliner had to be pulled back and it bolted in. Both said if properly installed this way there would be NO way it could come off the car. I’ve bought 2 new Hyundai’s at Suntrup in 5 yrs and I’ve liked both cars, but not standing behind their service is really disappointing. This was a shark fin antenna cover, probably one of the few car parts that the owner/driver would seldom damage or even mess with themselves. I sure didn’t. The service writer knew they had not installed the replacement properly, but all he did was he gave me the Hyundai customer service number and told me to call them. I did, no help. More

Buying a Car from Luke I have to admit, I was not sure what I was going to do. I was looking at other cars but went to see Luke first. Luke sold me a car a year ago for m I have to admit, I was not sure what I was going to do. I was looking at other cars but went to see Luke first. Luke sold me a car a year ago for my son. Luke did take good care of me. I cannot stand pushy car salespeople and Luke is not. I told him what I wanted and the color of the car I wanted. He found my car on another lot! He encourages but never pushed. Furthermore, as a divorced mom, I want to feel good about the person I purchase from. He was the age of my own son - and I could talk to him and he was respectful. He offered to help me anytime. If you like Hyundai's and want a new car, go see Luke. I will send my friends and buy from him again. PS - I have gotten a ton of compliments on my "sonic silver" Kona, I love it. PSS - he did not make me ring the silly bell! :) More

Great experience My experience with Suntrup Hyundai was great . I walked in knowing the vehicle i wanted and the purchasing process was easy . Everyone was friendly an My experience with Suntrup Hyundai was great . I walked in knowing the vehicle i wanted and the purchasing process was easy . Everyone was friendly and accommodating. Sirod did a great job with going over paperwork and getting me the vehicle I wanted . More

Best service at a dealership ever! Had warranty work done on an older Hyundai that wasn’t even purchased through this dealership. Tim in service made me feel like family from the moment Had warranty work done on an older Hyundai that wasn’t even purchased through this dealership. Tim in service made me feel like family from the moment I walked through the door and bent over backwards to accommodate me. Cannot say enough great things about not only how I was treated, but how I saw him treating others while I was there. Way to go, Tim and Hyundai. Thanks for everything! More

Excellent. Luke and Fred were fantastic help and answered all the questions I had. Made my first time buying a car as smooth as possible. They were so friendly a Luke and Fred were fantastic help and answered all the questions I had. Made my first time buying a car as smooth as possible. They were so friendly and helpful. More

Fast, friendly, hassle free! Luke was great to work with! He was very knowledgeable on the Palisade and made our experience easy! Car shopping with a child in tow can be a nightma Luke was great to work with! He was very knowledgeable on the Palisade and made our experience easy! Car shopping with a child in tow can be a nightmare, but he was fun and friendly, Luke also made our process as quick as possible! We couldn’t be happier with our 2020 Palisade! More

Fast, friendly no hassle experience I didnt feel pressured about buying. Both people i dealt with were very good. I would recommend this dealership to anyone. I didnt have any negative I didnt feel pressured about buying. Both people i dealt with were very good. I would recommend this dealership to anyone. I didnt have any negative experiences like i have at other places. More

Nicest car dealers in town Jake and Caleb are fantastic people and great sales people to boot. They made me feel welcome and comfortable. Buying a car can be stressful. It’s a Jake and Caleb are fantastic people and great sales people to boot. They made me feel welcome and comfortable. Buying a car can be stressful. It’s a big decision. Jake and Caleb took care of me and gave me a really fair deal. I would trust them to sell a car to my best friend. More

Torrini Review I just purchased my fourth Hyundai from this dealer. As is typical of the industry as a whole, sales negotiations can be stressful. But overall, the e I just purchased my fourth Hyundai from this dealer. As is typical of the industry as a whole, sales negotiations can be stressful. But overall, the experience was positive. I think it's been a win-win for each vehicle I've purchased. More

It was very easy and nice to be in such a friendly place Brad was very helpful with showing me what each things were that I didn’t exactly understand. This is a wonderful dealership with amazing staff, and I Brad was very helpful with showing me what each things were that I didn’t exactly understand. This is a wonderful dealership with amazing staff, and I would recommend anyone to visit this place if they are looking for a car More