Suntrup Hyundai South

Awesome customer service I’m so happy with my purchase and thankful for Frank Povis for helping me! Everything I wanted and more. If you need someone to go to, it’s him! I’m so happy with my purchase and thankful for Frank Povis for helping me! Everything I wanted and more. If you need someone to go to, it’s him! More

Great Experience!! I highly recommend Steve Harper at Suntrup Hyundai. He is honest and fair and will fight to get you the best deal. I was in and out of there within 4 I highly recommend Steve Harper at Suntrup Hyundai. He is honest and fair and will fight to get you the best deal. I was in and out of there within 4 hours with my new car. He paid attention to my needs and made sure everything was perfect for me. I will buy my next car from him too. Thank you. More

Fast simple and friendly Staff was friendly and made the experiance seem less. They stayed late to help and made sure we had the right financing and lowest payment possible. Staff was friendly and made the experiance seem less. They stayed late to help and made sure we had the right financing and lowest payment possible. More

Great sales team Courtney Poke and John Feraro are great salesmen. They listen to their customers & spend as much time as needed to ensure the best decision is made. I Courtney Poke and John Feraro are great salesmen. They listen to their customers & spend as much time as needed to ensure the best decision is made. I would recommend them to my family and friends. More

Buying a vehicle Everything went wonderful, and it feels good to have a new vehicle luke Laford and joey Baumann was really helpful and nice to us I appreciate everyth Everything went wonderful, and it feels good to have a new vehicle luke Laford and joey Baumann was really helpful and nice to us I appreciate everything they help us in buying a vehicle More

Horrible customer service after the sale Suntrup’s advertisements of building relationships of a flat LIE. Pat DOES NOT return phone calls. Purchased a used Sante Fe from him and within 2 w Suntrup’s advertisements of building relationships of a flat LIE. Pat DOES NOT return phone calls. Purchased a used Sante Fe from him and within 2 weeks of owning it, the dashboard and glove box were pealing (obviously someone painted it). Took it up for Pat to look at on a Thursday with him promising to return a call. On Wednesday (SIX DAYS LATER), I left a message for the manager Tony who then had Pat call me back. If I leave a message for a specific person, that is who I want to talk to (basic customer service). Made an appointment to bring it up, but needed to change it so I called Pat on a Monday, spoke with him about rescheduling, and he again promised a call back. Once again, no call. Called Tony again on Thursday morning, left him a message that I wanted someone other than Pat to handle this since Pat can’t return calls and as of Monday Tony had not returned my calls. Followed up with him again on a Monday. The same receptionist that answered Thursday then tells me he was off on Thursday. WHY would you put an upset customer through to a manager that won’t be in the office today (once again, BASIC customer service). And after getting a message from an upset customer, return the call in a TIMELY FASHION, which in my opinion is the SAME DAY the message is received). After leaving a message Monday morning, STILL no return call. Something so simple that could have been easily resolved, has put quite the sour taste in my mouth for the dealership. Apparently following up with customers AFTER the sale and basic customer service is not important to Suntrup. More

GREAT DEALERSHIP! My 16 year old daughter and I went to Suntrup Hyundai, off of Lindbergh. She needed a car. Caleb Sturgeon helped us find the perfect car for her, a Hy My 16 year old daughter and I went to Suntrup Hyundai, off of Lindbergh. She needed a car. Caleb Sturgeon helped us find the perfect car for her, a Hyundai Eltra, with low mileage and a great price! Caleb spent a lot of time with us and was very patient. I highly recommend Caleb. My daughter loves her new car! I also have a 2021 Hyundai Sonata that I love, too. Thank you Caleb and the Suntrup dealership! More

Best car buying experience EVER Wow! I dont Even know where to begin. First and foremost Steve Harper was the best salesman I have Ever had the pleasure of dealing with. He was kin Wow! I dont Even know where to begin. First and foremost Steve Harper was the best salesman I have Ever had the pleasure of dealing with. He was kind, non judgemental and not pushy at all!!! He actually cared what i wanted in a car and didn’t give less than 100% of time, effort and kindness! He was truthful and proved it throughout the whole car deal. I would Definitely recommend Steve Harper and Suntrup Hyundai! More

Suntrup and Mr. Harper made this effortless I want to say thank you to Suntrup Hyundai. They did so much for me when I was in a difficult position and needing a car. Steve Harper was my salesman I want to say thank you to Suntrup Hyundai. They did so much for me when I was in a difficult position and needing a car. Steve Harper was my salesman and let me tell you if you have any nervousness about going to a dealer then you need to go to Steve. He is the hardest working guy. Also he actually cares!!! If you don’t go to Suntrup Hyundai to buy a car and you don’t go to Steve I think your crazy. Thank you again! This is my dealer for life. More

Awesome Experience After reviewing several makes of cars. I decided on a 2019 Hyundai Accent. Patrick Marshall made the buying experience pleasurable. I will most defin After reviewing several makes of cars. I decided on a 2019 Hyundai Accent. Patrick Marshall made the buying experience pleasurable. I will most definitely use this dealership again. More