
Suntrup Nissan
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 10:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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I purchased this 2016 Kia Soul from Brian Burjoski and Mark Migneco at Suntrup Preowned lot, on S. Lindbergh, on March 9, 2021. It has been a nightmare getting this sale finalized. The first problem wa Mark Migneco at Suntrup Preowned lot, on S. Lindbergh, on March 9, 2021. It has been a nightmare getting this sale finalized. The first problem was trying to get the title. It wound up taking 6 weeks before I had the title in my hand. The law says I should have received the title within 30 days (Missouri Statute 301.210). Then, when I went to the license bureau to get my plates, the inspection I was given was not for the car I had purchased. This car had never been inspected by Suntrup. Rather than deal with Suntrup, I decided to just get the car inspected myself. After speaking to Brian Burjoski, I did receive a check from Suntrup covering the penalties for registering late and for the inspection. From the beginning, I was promised, by both Brian Burjoski and Mark Migneco, a lifetime Powertrain Warrantee because this Kia has less than 100,000 miles. After NUMEROUS emails with Brian Burjoski, the last one being on May 4,2021, I still did not have any paperwork regarding this Powertrain Warrantee. It was few days away from being 2 months that I have been dealing with these problems. First I was lied to about the title, I was told it was taking so long because it was coming from another state. When I got the title, it was from Affton, Mo. When I checked with the fiance company that had the lien on the title, they told me that the lien was not paid by Suntrup until April 5, 2021. Someone really dropped the ball on that one! Only after contacting Craig Suntrup himself did I finally receive the paper work for the Lifetime Warrantee on 5/14/2021, 64 days after purchasing the vehicle. More
A big shout out to my service rep Dave, for going the extra mile for me. After apologizing for not calling me to tell me the part that my car needed wouldn't available until the next, he charged only hal extra mile for me. After apologizing for not calling me to tell me the part that my car needed wouldn't available until the next, he charged only half the labor rate. In addition to that, he managed to have one of the techs install some door handles I had purchased, AND secured the panel on the driver side of the car, at no charge. Being retired, and on a fixed income, and this car being the last one I have, I really appreciated the service. Thanks once again to Dave, and the entire Suntrup dealership! More
Dave was a great service rep. He got my car in at 12 pm and finished quick for an oil change. Very polite and professional. and finished quick for an oil change. Very polite and professional. More
salesman, Sean and manager wanted us to find the car we wanted, and they were very helpful they were knowledgeable, very patient, and explained features on the car that was new to us wanted, and they were very helpful they were knowledgeable, very patient, and explained features on the car that was new to us More
As a first time car buyer, I was skeptical of the car buying process and had concerns about being taken advantage of. Thankfully, I found Chip. Chip made me feel extremely comfortable, answered all my qu buying process and had concerns about being taken advantage of. Thankfully, I found Chip. Chip made me feel extremely comfortable, answered all my questions honestly, and took all of my concerns seriously. I truly felt I had all the information I needed to make the right purchase. Chip was energetic, fast, and did not waste any time. I felt like Chip was excited to help me and genuinely wanted what was best for me. Before finding Chip, I had terrible experiences with other car dealers who took forever to find answers to my questions. If you are looking for a car, it is best to talk to Chip who has been in the business for over 25 years. More
This was the first car we purchased which had this level of technology and Oz was very patient explaining all the features and how to operate them. He was very friendly and did not give us a high pressure of technology and Oz was very patient explaining all the features and how to operate them. He was very friendly and did not give us a high pressure sales pitch. He listens to what you want and does not try you sell you something else. We feel he was fair and honest with us and that is a trait that is hard to find. More
Always great service. Drop off, pick up later. Friendly staff. Valet brings the auto up front. Everyone was wearing masks, which is important in these COVID times. staff. Valet brings the auto up front. Everyone was wearing masks, which is important in these COVID times. More
Chip was great to work with. The dealership had only one finance person on so there was quite a wait but moved seamlessly after I got into to see him. finance person on so there was quite a wait but moved seamlessly after I got into to see him. More
Excellent service all the time. Ryan was great. Always good visit Well organized good good. Will go there all the time thanks Again for the job week done good visit Well organized good good. Will go there all the time thanks Again for the job week done More