Superior Ford of Plymouth MN
Plymouth, MN
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repair of ford escape after accident Kept us informed on the status of my vehicle while it was being repaired. Have always bought cars here!! Enjoy buying cars from Derek he is always th Kept us informed on the status of my vehicle while it was being repaired. Have always bought cars here!! Enjoy buying cars from Derek he is always there for us if we need him. More
Leased a new F150 Derek and the staff at Superior was great and very easy to work with. I got just what I wanted at a fair price. This was the 4th vehicle I bought fr Derek and the staff at Superior was great and very easy to work with. I got just what I wanted at a fair price. This was the 4th vehicle I bought from Derek and I look forward to working with him for my future automobile needs. More
Turned into a complicated repair Programming keys. Messed around using new generation star tester and didnt have proper programming card. Then when WDS didn't communicate they farmed Programming keys. Messed around using new generation star tester and didnt have proper programming card. Then when WDS didn't communicate they farmed it out to a local locksmith. This is a wasted expense because his software is less specific than WDS. I took it to a ford dealership because they should be the best and most knowledgeable. Had I known that the genaric electric module was suspect I would have agreed to start there. In the end they did work with us some and they covered the cost of one of the 3 replaced modules. And a little labor. After an 1800.00 repair when I picked it up had to go back in and ask for a jump box. Very dissatisfied. More
Incomplete So I have been working with Joe for years. Unfortunately he broke his foot and could not be onsite the day my brakes were to be done under warranty pe So I have been working with Joe for years. Unfortunately he broke his foot and could not be onsite the day my brakes were to be done under warranty per his advise. I have spoken with him and now have to go back. I have had 5 vehicles purchased through you and am extremely disappointed because your sign reads a “customer for life” and this surely is contrary to that saying. More
FACTORY RECALL I HAD A FACTORY RECALL ON MY CAR AND I MADE MY APPOINTMENT STEPHANIE WAS GREAT SHE KEEP ME IN THE LOOP THE ENTIRE WAY AND EVEN GAVE ME A LOANER CAR WH I HAD A FACTORY RECALL ON MY CAR AND I MADE MY APPOINTMENT STEPHANIE WAS GREAT SHE KEEP ME IN THE LOOP THE ENTIRE WAY AND EVEN GAVE ME A LOANER CAR WHICH TOTALLY HELPED ME IN GETTING AROUND. I WOULD RECOMMEND SUPERIOR FORD 100% More
Professional approach of Sales and Finance Oliver in Sales and Rich in Finance were both very knowledgeable and communicated critical information in a very relaxed manner. Both were experts in Oliver in Sales and Rich in Finance were both very knowledgeable and communicated critical information in a very relaxed manner. Both were experts in their areas and best of all, seem honest. No sales tricks. Thanks for the great experience! More
The best customer service you can get Lucas was such a pleasure to deal with they were really busy but took the time to address my concerns and was able to get my vehicle in and repaired r Lucas was such a pleasure to deal with they were really busy but took the time to address my concerns and was able to get my vehicle in and repaired rather quickly Thank you More
Great Experience! Your staff was great to work with. Can’t wait to pick up my new car on Saturday. Rob is going to educate me on the new features. I really appreciate t Your staff was great to work with. Can’t wait to pick up my new car on Saturday. Rob is going to educate me on the new features. I really appreciate the help. More
Good service - Good recommendations Like the overall treatment. Always seem to care and have good recommendations. I like the service plan purchased with the car also. Had a new battery Like the overall treatment. Always seem to care and have good recommendations. I like the service plan purchased with the car also. Had a new battery put in and thought the price complete was a little high. More
Excellent Very friendly when walking in Very helpful showing me the vehicles when they did not have the vehicle I wanted they search the network for it in when Very friendly when walking in Very helpful showing me the vehicles when they did not have the vehicle I wanted they search the network for it in when it came in very very friendly very helpful very knowledgeable and very happy with the experience More