Superstition Springs Lexus

Quick to get the work started, pleasant and informative. Comfortable waiting area with available drinks and snacks. Comfortable waiting area with available drinks and snacks. More

Great experience as always. Appreciate the awesome customer service. Philip is really informative and good at what he does. Appreciate the awesome customer service. Philip is really informative and good at what he does. More

Extremely good experience. No pressure sales. We were treated very well by everyone that helped us. No pressure sales. We were treated very well by everyone that helped us. More

They were friendly, and punctual. The video is a great addition as well as the web/app to accept or decline services. I appreciate the car wash before picking up my car. With all of t The video is a great addition as well as the web/app to accept or decline services. I appreciate the car wash before picking up my car. With all of the great things that Superstition Lexus provided, the one thing that left a sour taste in my mouth was the up-sale of services that my car did not really need and yet were marked as red and immediate. When we replaced the air filters, they were a bit dirty but not in a concerning condition. The same goes for the ac/hvac box, which we blew out, and the brake fluid flush, which we did flush, but again, was not really needed. I understand the 30k check, however if the vehicle doesn’t need it to prevent irreparable damage, then those items should be marked as yellow and nice-to-do instead of giving me the sense of impending doom if I didn’t do them. I saved myself hundreds of dollars of unnecessary repairs. Unfortunately, you have just added to the stereotype that dealerships attempt to sell you things you don’t need. Now I’m not sure whether the same thing will happen the next time I need an oil change and filter from you.. More

Great experience while purchasing my new Lexus vehicle. Had a great experience with the sales person Theodore. Had a great experience with the sales person Theodore. More

Pleased with the service and service writer. All went well and the car wash was super All went well and the car wash was super More

I will never do business with you all again. The amount of lies I have received from your employees is beyond me. The amount of lies I have received from your employees is beyond me. More

Super service - no issues with the work provided. Appreciate having the loaner as this would be a hardship. Phillip is always very professional and communicates in detail the service being completed Appreciate having the loaner as this would be a hardship. Phillip is always very professional and communicates in detail the service being completed. I purchased my car at the Chandler dealership, but prefer the Superstition Springs service department. More

Great experience. Sales person was informative and helpful. Would recommend dealership to others. They took their time to answer all my questions. Sales person was informative and helpful. Would recommend dealership to others. They took their time to answer all my questions. More

Very professional. Phillip is always courteous and helpful. Service was the best considering I didn’t have an appointment. Phillip is always courteous and helpful. Service was the best considering I didn’t have an appointment. More