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Sutton Ford

Matteson, IL

Overview
Employees
Reviews
Vehicles
4.4
4,501 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,501 reviews

February 08, 2024

I took my vehicle in for a diagnostic check for a check engine light that was on. Upon taken my vehicle too Sutton Ford I had absolutely NO issues with my brakes. The service person called my husband ins More

by Yolanda
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Skinner
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Feb 11, 2024 -

Sutton Ford responded

We're sorry to hear about your experience, Yolanda, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

February 07, 2024

Greg at Sutton gave us great service and was a pleasure to deal with. Very communicative and took great care of us. Very happy with our purchase. More

by Lawrence.laura
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Logan
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Feb 07, 2024 -

Sutton Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Greg to be a positive one. Please don't hesitate to reach out if you need anything else.

February 07, 2024

Excellent professional work Great job of explaining the features of the vehicle and getting me interested. Great deal and interest rate. More

by Don2
Recommend Dealer
Yes
Employees Worked With
Greg Logan
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Feb 07, 2024 -

Sutton Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 06, 2024

Reliable, top notch always! Sutton Ford is a place that I feel connected to. I love American cars and I get to purchase them from a place that loves me back. More

by bartellkeithley
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lester Parker
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Feb 07, 2024 -

Sutton Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well working Lester and truly appreciate your feedback!

February 03, 2024

Excellent Attention, response, knowledge was all great. Sutton team was great to work with throughout the process More

by jim.cox
Recommend Dealer
Yes
Employees Worked With
Nick, Craig
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Feb 05, 2024 -

Sutton Ford responded

It's great to hear that we were able to help you out, Jim. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sutton Ford!

February 02, 2024

Attentive to my need. Will to address any concerns. Professional Courteous, friendly, responsive, and will followup. More

by markareed1
Recommend Dealer
Yes
Employees Worked With
Kevin Honeycutt
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Feb 02, 2024 -

Sutton Ford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sutton Ford!

January 19, 2024

Knowledge of the vehicle and financing were nice. Was told that the service department is great. More

by newb410
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fay
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Jan 20, 2024 -

Sutton Ford responded

Thank you so much for your wonderful review! We are thrilled that Fay had the opportunity to provide you with great service. We thank you for choosing Sutton Ford!

December 25, 2023

Sutton Ford is like a second family to me. My husband has bought 2 vehicles from Sutton and today it was my turn!!! Salesperson Ellie Lane went above and beyond to put me in the perfect vehicle More

by 1biggirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellie Lane, salesperson
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Dec 27, 2023 -

Sutton Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Sutton Ford!

December 21, 2023

Amazing and easy to work with everyone was helpful and I was in and out pretty quickly More

by rhattar1221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Shaqra
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Dec 21, 2023 -

Sutton Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 10, 2023

My sales rep, Anthony Frank, and finance rep, Al, were both extremely professional, personable and made this involved experience very manageable. More

by raeac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Mayake, Anthony Sporando
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Dec 11, 2023 -

Sutton Ford responded

Thank you so much for your wonderful review! We are thrilled that Anthony and Al had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Sutton Ford!

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