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Sutton Ford

Matteson, IL

4.4
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,494 reviews

March 08, 2022

The young man that waited on me and my son Leonard Alice was polite concerned about on knees answered all our questions More

by Black light
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2022

Everything was good the prosses went smoothly except the cleaning crew my vehicle was only cleaned on the outside More

by rnae5boyz
Recommend Dealer
Yes
Employees Worked With
Shane
March 08, 2022

We arrive late but the salesman still help us an was very help to us he knew what he was doing More

by wearsandra271
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaToyta McDonald
March 08, 2022

Very pleased with the outcome, very satisfied with the outcome as well. Thankful and joyful More

by Latoyag129
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashade
Mar 08, 2022 -

Latoyag129 responded

The sales rep Rashadd was very helpful and my experience with the Ford company was excellent. The employees there was very helpful and generous. Thank you guys for the great service.

March 08, 2022

I was placed into the perfect suv. It looked brand new although being used, and my customer service rep (Anita) handled me very well. More

by chapmandpg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaToyta McDonald, Anita Sutton
March 08, 2022

I have always had a great experience with Sutton ford. My salesperson and costumer service team are great. More

by george.caver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald, Cree Lyons
March 07, 2022

I’ve had my car detailed the butler service is a horrible service to get your car detailed there were still dirt in the cupholders around the floor baseboards and it just was not a thorough service More

by marcusjbowman
Recommend Dealer
No
Employees Worked With
I do not know who did the service on the car
Mar 08, 2022 -

Sutton Ford responded

We apologize for the inconvenience and we have noted it. Please let us know if you want to bring it back or if you will wait until your next visit. AutoButler is the paint and interior protection

March 07, 2022

The people where very knowledgeable about my problem and they fix right first time and they were very polite More

by d173golf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2022

The staff is always courteous and professional. Time to completion estimates are generally accurate. Always a pleasant experience. More

by benbridges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
March 07, 2022

Every time I bring my vehicle in for service they can never find anything wrong but when I go to my local independent shop he takes car of the problem. I will not be using Sutton anymore. More

by Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons
Mar 08, 2022 -

Sutton Ford responded

We apologize for the inconvenience.

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