Sutton Ford

Professional and knowledgeable. The staff is customer focused and thoughful, always keeping one informed. Additionally. The service team works in partnership to ensure an stellar experience. Please tha focused and thoughful, always keeping one informed. Additionally. The service team works in partnership to ensure an stellar experience. Please thank the team for me personally, Rev. Larry L. Jackson More

Tiffany was more than helpful and made the entire experience enjoyable. She went above and beyond to make sure I got everything I wanted. I made a super last minute decision to get a new a car and li experience enjoyable. She went above and beyond to make sure I got everything I wanted. I made a super last minute decision to get a new a car and living in Missouri I thought it'd be near impossible as a on top of that I was in a unique situation coming from out of a recent lease. She made sure everything was taken cared of and that i understood the process to make the transition from IL to MO as smooth and simple as possible. I definitely recommend her to anyone looking to buy a new or used car in the area. More

My car was with your Service Department for a month waiting on a part that was on national backorder (a Transmission Control Module). Melissa Lebran kept me up-to-date on the progress and went the ext waiting on a part that was on national backorder (a Transmission Control Module). Melissa Lebran kept me up-to-date on the progress and went the extra mile to get approval on a rental car for me. After the part came in (I also added “The Works” package) my car was completed in a day. More

The person that sold me my car was a Gentleman named Shane. Hope the spelling is correct. He was professional, patient, kind and a wonderful representative of Sutton Ford. Shane. Hope the spelling is correct. He was professional, patient, kind and a wonderful representative of Sutton Ford. More

Friendly service, car was filthy inside, very misleading on real price of car, with extra “detailing package” that’s “not optional”. Overall love my vehicle on real price of car, with extra “detailing package” that’s “not optional”. Overall love my vehicle More

So far no complaints about the car service that was fine! However, the transportation guy left me hanging!! Good thang I was drop off at my sister 10min away. When I saw the driver I approached him and asked However, the transportation guy left me hanging!! Good thang I was drop off at my sister 10min away. When I saw the driver I approached him and asked him what happened? He smirk a smile and quoted “ We got busy “ !!! I thought this was part of the business!! He was very unprofessional!!! More

Jillian did a Great Job and whoever did my auto butler did a great job as well. I definitely would recommend Ford to other people did a great job as well. I definitely would recommend Ford to other people More

Good service at Quick Lane despite occasional delays between checking in getting SUV serviced. Getting serviced on the other side has recently been frustrating with too few technicians and overbooking! between checking in getting SUV serviced. Getting serviced on the other side has recently been frustrating with too few technicians and overbooking! More

Sutton Ford Dealership has done and is doing quality Service on my Ecosport SUV. Jillian Stanford & Staff who worked on my Vehicle did a great job. Thank you Sutton Ford. Service on my Ecosport SUV. Jillian Stanford & Staff who worked on my Vehicle did a great job. Thank you Sutton Ford. More