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Sutton Ford
Matteson, IL
4,496 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,496 reviews
July 19, 2021
The service given from customer service to repair was professional and informative and educational, also they very courteous. I see myself returning when service needed. professional and informative and educational, also they very courteous. I see myself returning when service needed. More
by kanemaurice68
Verified Customer
July 19, 2021
They tried to rip me off. And the part needed is a dealer only part which is how they feel they can rip me off. dealer only part which is how they feel they can rip me off. More
by sglowinke
Employees Worked With
July 19, 2021
Great dealership with excellent service.The staff always Great dealership with excellent service. The staff always pleasant and welling to go the extra mile to provide you with the best service possible. W Great dealership with excellent service. The staff always pleasant and welling to go the extra mile to provide you with the best service possible. Will always use Sutton Ford for my car service. More
by Carolyn@1979
Employees Worked With
July 19, 2021
Great service but just a recommendation of when it comes to the Lincoln vehicles much more cleanliness needs to be taken. Such as putting paper floor mats down and making sure no oil or dirt is being tracke to the Lincoln vehicles much more cleanliness needs to be taken. Such as putting paper floor mats down and making sure no oil or dirt is being tracked into the vehicle. More
by core91
Employees Worked With
July 19, 2021
The customer service was wonderful on Saturday. Jasmine ( hope I remembered her name correctly) was wonderful. Great customer service. Great personality. Very friendly. Warm and welcoming. hope I remembered her name correctly) was wonderful. Great customer service. Great personality. Very friendly. Warm and welcoming. More
by mskjones
Employees Worked With
Jasmine
July 19, 2021
Jillian provided good customer service and knowledge. Work was done in a reasonable amount of time and was a good job. Jillian answered questions patiently Work was done in a reasonable amount of time and was a good job. Jillian answered questions patiently More
by AL
July 19, 2021
It was easy to schedule the appointment. The intake process was smooth. The shuttle service is an amazing unexpected bonus. I will definitely be going back for service needs. process was smooth. The shuttle service is an amazing unexpected bonus. I will definitely be going back for service needs. More
by mrnmrspatrick0409
July 19, 2021
From searching for the right vehicle within my budget, to going through the whole purchasing process, Tiffany Walker was very thorough. I will definitely recommend Sutton Ford to family and friends! going through the whole purchasing process, Tiffany Walker was very thorough. I will definitely recommend Sutton Ford to family and friends! More
by Mariah C.
Employees Worked With
Tiffany Walker
