Sutton Ford

The service team at Sutton Ford is outstanding, they set the standard for how a dealership is supposed to take care of their customers needs. the standard for how a dealership is supposed to take care of their customers needs. More

The Service team continues to go above and beyond the call of duty when it comes to addressing all my service needs for both of my vehicles. call of duty when it comes to addressing all my service needs for both of my vehicles. More

Service was very prompt and additional request and assistance very punctual. I loved your Service, Appreciation to Jillian and Jessie gets a Plus !! Your TEAM work is tops !! 👏👏👏 assistance very punctual. I loved your Service, Appreciation to Jillian and Jessie gets a Plus !! Your TEAM work is tops !! 👏👏👏 More

Great and fast servic. Jillian was friendly and professional. (My only complaint was it was no coffee when I visited lol) but overall excellent service. professional. (My only complaint was it was no coffee when I visited lol) but overall excellent service. More

I appreciated letting me know what repairs were needed and the communication in general from the staff. Customer service was great. Much appreciated. Thank you and the communication in general from the staff. Customer service was great. Much appreciated. Thank you More

Professional and knowledgeable. The staff is customer focused and thoughful, always keeping one informed. Additionally. The service team works in partnership to ensure an stellar experience. Please tha focused and thoughful, always keeping one informed. Additionally. The service team works in partnership to ensure an stellar experience. Please thank the team for me personally, Rev. Larry L. Jackson More

Tiffany was more than helpful and made the entire experience enjoyable. She went above and beyond to make sure I got everything I wanted. I made a super last minute decision to get a new a car and li experience enjoyable. She went above and beyond to make sure I got everything I wanted. I made a super last minute decision to get a new a car and living in Missouri I thought it'd be near impossible as a on top of that I was in a unique situation coming from out of a recent lease. She made sure everything was taken cared of and that i understood the process to make the transition from IL to MO as smooth and simple as possible. I definitely recommend her to anyone looking to buy a new or used car in the area. More

My car was with your Service Department for a month waiting on a part that was on national backorder (a Transmission Control Module). Melissa Lebran kept me up-to-date on the progress and went the ext waiting on a part that was on national backorder (a Transmission Control Module). Melissa Lebran kept me up-to-date on the progress and went the extra mile to get approval on a rental car for me. After the part came in (I also added “The Works” package) my car was completed in a day. More

The person that sold me my car was a Gentleman named Shane. Hope the spelling is correct. He was professional, patient, kind and a wonderful representative of Sutton Ford. Shane. Hope the spelling is correct. He was professional, patient, kind and a wonderful representative of Sutton Ford. More

Friendly service, car was filthy inside, very misleading on real price of car, with extra “detailing package” that’s “not optional”. Overall love my vehicle on real price of car, with extra “detailing package” that’s “not optional”. Overall love my vehicle More