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Sutton Ford

Matteson, IL

4.4
4,597 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,597 reviews

May 17, 2021

Came in to get my brakes done. Took a bit longer than expected however, Jillian kept me updated with everything. Very pleased and will come back! More

by tiffanyford.arthill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021

It nice clean friendly atmosphere. Just need to be better in the used car department. I had to wait a day for my car then hours and then I was told I have to bring it back and they will hold it almost a day More

by reggie1760411
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Walker
May 15, 2021

Our salesman, Bitek, was as personable as they come. He made my son's first car purchasing experience delightful! He was exceptionally patient and listened intuitively to our needs. More

by Karate Lawyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Gilbert
May 14, 2021

My truck never got serviced in 2 daysThey sent me a text My truck never got serviced in 2 days They sent me a text message saying it was being evaluated but in reality had not been looked at. I had my truck More

by torywallace
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Eric
May 17, 2021 -

Sutton Ford responded

We are sorry you were not satisified with our services. We do see where you were sent text updates and initially told your vehicle would not be looked at until 5/17. We were able to get it in earlier. The advisors are more than willing to fill you in when need be. Unfortunately, we are backed up and cannot guarantee vehicles the same day.

May 14, 2021

I was fortunate enough to meet Anita Sutton through a long time customer Dorthy Lee and me and Anita have been friends ever since Sutton Ford treat you like family from the management all the way down to More

by ricky.Jauregui11523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald, Anita Sutton
May 14, 2021

They got me in and out in less than 2 and a half hours. They were very cooperative and easy to work with as well. More

by elijahbaylark21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaToyta McDonald
May 14, 2021

The service was great!! It is what keeps me coming back. Can I start getting coupons??? 4955 W. 190thpl. CCH, IL 60478 Thanks Adrienne Miller More

by AEMILLER8281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons
May 14, 2021

Jaime very helpful customers service are excellence. Have a friendly smile he is a great manager. Keep up the good work. Will refer friends and family to Sutton More

by lynette_cerocke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021

Always great customer service. Kept us updated on work that needed to be done. It was done in timely manner. I will continue to take my car there for service More

by gsusloves61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald
May 13, 2021

I love Melissa and the Lincoln team at Sutton Ford. They always go above and beyond for customers like me. I am truly grateful for their continued support and services. More

by smprentiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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