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Sutton Ford
Matteson, IL
4,597 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,597 reviews
May 17, 2021
Came in to get my brakes done. Took a bit longer than expected however, Jillian kept me updated with everything. Very pleased and will come back! expected however, Jillian kept me updated with everything. Very pleased and will come back! More
by tiffanyford.arthill
Verified CustomerEmployees Worked With
May 17, 2021
It nice clean friendly atmosphere. Just need to be better in the used car department. I had to wait a day for my car then hours and then I was told I have to bring it back and they will hold it almost a day in the used car department. I had to wait a day for my car then hours and then I was told I have to bring it back and they will hold it almost a day to fixing things but over all A+. More
by reggie1760411
Employees Worked With
Tiffany Walker
May 15, 2021
Our salesman, Bitek, was as personable as they come. He made my son's first car purchasing experience delightful! He was exceptionally patient and listened intuitively to our needs. made my son's first car purchasing experience delightful! He was exceptionally patient and listened intuitively to our needs. More
by Karate Lawyer
Employees Worked With
Jim Gilbert
May 14, 2021
My truck never got serviced in 2 daysThey sent me a text My truck never got serviced in 2 days They sent me a text message saying it was being evaluated but in reality had not been looked at. I had my truck My truck never got serviced in 2 days They sent me a text message saying it was being evaluated but in reality had not been looked at. I had my truck towed to Firestone and got it back same day. I'm too thru with Sutton Ford. Too bad so sad! More
by torywallace
Employees Worked With
Eric Eric
May 14, 2021
I was fortunate enough to meet Anita Sutton through a long time customer Dorthy Lee and me and Anita have been friends ever since Sutton Ford treat you like family from the management all the way down to long time customer Dorthy Lee and me and Anita have been friends ever since Sutton Ford treat you like family from the management all the way down to the Youngins that wash your vehicle I have referred several people to Sutton Ford and they feel the same way More
by ricky.Jauregui11523
May 14, 2021
The service was great!! It is what keeps me coming back. Can I start getting coupons??? 4955 W. 190thpl. CCH, IL 60478 Thanks Adrienne Miller back. Can I start getting coupons??? 4955 W. 190thpl. CCH, IL 60478 Thanks Adrienne Miller More
by AEMILLER8281
May 14, 2021
Jaime very helpful customers service are excellence. Have a friendly smile he is a great manager. Keep up the good work. Will refer friends and family to Sutton a friendly smile he is a great manager. Keep up the good work. Will refer friends and family to Sutton More
by lynette_cerocke
Employees Worked With
May 13, 2021
Always great customer service. Kept us updated on work that needed to be done. It was done in timely manner. I will continue to take my car there for service that needed to be done. It was done in timely manner. I will continue to take my car there for service More
by gsusloves61
May 13, 2021
I love Melissa and the Lincoln team at Sutton Ford. They always go above and beyond for customers like me. I am truly grateful for their continued support and services. always go above and beyond for customers like me. I am truly grateful for their continued support and services. More
by smprentiss
Employees Worked With
