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Sutton Ford
Matteson, IL
4,626 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,626 reviews
January 27, 2021
I bought a new tire and my spare tire was not put back in my trunk securely. It was shaking while I drove away from the dealership. I had to put the spare tire in right when I got to work. my trunk securely. It was shaking while I drove away from the dealership. I had to put the spare tire in right when I got to work. More
by MsB
Verified CustomerEmployees Worked With
January 27, 2021
They were so kind & helpful! They were very understanding and made sure to follow all of the safety rules with Covid. I highly recommend them! and made sure to follow all of the safety rules with Covid. I highly recommend them! More
by EMMAMARIE912
January 26, 2021
I have no issues with the service I received. I received updates on my vehicle throughout the day and everything was taken care of promptly. updates on my vehicle throughout the day and everything was taken care of promptly. More
by AB3
Employees Worked With
January 26, 2021
The dealership was professional and organized upon my arrival for an appointment. The service greeter/consultant was friendly. He took my information about the vehicle and gave an estimate of the time th arrival for an appointment. The service greeter/consultant was friendly. He took my information about the vehicle and gave an estimate of the time that he would contact me to give an update. More
by Ray
Employees Worked With
Eric Eric
January 26, 2021
It’s absolutely absurd to me that during a global pandemic you are allowing your employees to walk around maskless. Such a shame that you’re a company that values money over the health and safety of pandemic you are allowing your employees to walk around maskless. Such a shame that you’re a company that values money over the health and safety of others. Y’all can work wonders on my car but clearly don’t know dick about public health. I hope one day you and your team find some xxxxing sense. ❤️ More
by jalexandergraham
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
January 26, 2021
Everyone did a great job. I am very satisfied. I am going to get my car service there again. Thank you. The staff was very helpful. going to get my car service there again. Thank you. The staff was very helpful. More
by maxineewright
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
January 25, 2021
Great service Great representative Melissa Bran was Amazing helpful and patient Great experience would recommend coming back and bringing others to Ford Sutton .. I love Ford Sutton!!! Amazing helpful and patient Great experience would recommend coming back and bringing others to Ford Sutton .. I love Ford Sutton!!! More
by ALIPARIS36
January 25, 2021
I had great service!! Jill and Jessica were awesome! Their team took care of my oil change and also washed my truck after they did the works package!! Thanks again!! Their team took care of my oil change and also washed my truck after they did the works package!! Thanks again!! More
by Paul
Employees Worked With
January 24, 2021
Thank you sudden Ford For having such knowledgeable employees keep up the good work having my car serviced with you guys went so smooth . Also I was given a nice loaner while my car is being service employees keep up the good work having my car serviced with you guys went so smooth . Also I was given a nice loaner while my car is being service More
by reginaldmitchell61
Employees Worked With
