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Sutton Ford
Matteson, IL
4,626 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,626 reviews
January 24, 2021
Excellent service definitely will recommend to other people who are looking for a vehicle. Best service ever! Works fast and also is very informative of vehicles. people who are looking for a vehicle. Best service ever! Works fast and also is very informative of vehicles. More
by kayvonlatimer
Employees Worked With
Tiffany Walker
January 23, 2021
I always have a good experience when I take my car in for service. Everyone is so polite and aways check with me before they do any other work then what I came in for service. Everyone is so polite and aways check with me before they do any other work then what I came in for More
by GLORIA.TERRELL
Verified CustomerEmployees Worked With
Eric Eric
January 23, 2021
The free shuttle service was greatly appreciated since I'm on seasonal layoff. The service estimate was dead on! I brought my son here and he bought a used CMax and brings it in for all of his regular ser I'm on seasonal layoff. The service estimate was dead on! I brought my son here and he bought a used CMax and brings it in for all of his regular service needs. He gives everyone high marks as well! More
by halfajohn49
Employees Worked With
Cree Lyons, Eric Eric
January 22, 2021
I had service done in the quick lane department. Service was great, facilities were clean. Ms Stanford was very helpful and polite. my service wait time was short was great, facilities were clean. Ms Stanford was very helpful and polite. my service wait time was short More
by Jdgreene1027
Employees Worked With
January 22, 2021
I really enjoyed my time here at Sutton. They were. Professional and efficient. I’ll definitely be a repeat customer. Please See Tiffany Walker she is awesome! Professional and efficient. I’ll definitely be a repeat customer. Please See Tiffany Walker she is awesome! More
by lessanders1
Employees Worked With
Tiffany Walker
January 22, 2021
Wonderful experience. We got everything going on-line Wonderful experience. We got everything going on-line and on the day we came to close the sale we were in and out in less than 90 minutes. And tha Wonderful experience. We got everything going on-line and on the day we came to close the sale we were in and out in less than 90 minutes. And that included a good deal of how-to instruction on our fancy CPO Explorer from Anita. More
by daqu40
Employees Worked With
Shannon Marshall, LaToyta McDonald, Anita Sutton
January 22, 2021
Your employees were both courteous and very helpful. My car was taken in on the given time and had it back to me in about 4 hours. . Everything went smooth. Thanks! car was taken in on the given time and had it back to me in about 4 hours. . Everything went smooth. Thanks! More
by moutvic
Employees Worked With
Jessie (I think that was the very nice gentleman who moved my car to the proper location and got my mileage); he was awesome. , Cree Lyons
January 21, 2021
I had a great experience. My only disappointment is not offering coupons. I had a coupon I though I could use there however it was for the location in River Oaks. Using coupons will save your customers mon offering coupons. I had a coupon I though I could use there however it was for the location in River Oaks. Using coupons will save your customers money therefore giving you more business as they will return for the best rate. I could of saved over $100 going somewhere else. More
by raynell_d
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
January 21, 2021
Service was excellent. The Associate explained the findings before completing the work and I was served immediately, upon my arrival. Very pleased with the service I received. findings before completing the work and I was served immediately, upon my arrival. Very pleased with the service I received. More
by healingone
Employees Worked With
January 21, 2021
Melissa from the service department was the only reason a single star was achieved. I’ve called multiple times to resolve an issue with the car I purchased, and have not talked to a salesperson since I left. single star was achieved. I’ve called multiple times to resolve an issue with the car I purchased, and have not talked to a salesperson since I left. More
by James
