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Sutton Ford
Matteson, IL
4,630 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,630 reviews
June 30, 2020
Something came up missing out of my car while getting service from Auto Butler in May 2020.I was told that the technician said he didn't take anything from the car but it was there when I took it in service from Auto Butler in May 2020.I was told that the technician said he didn't take anything from the car but it was there when I took it in More
by deangelaldixon
Verified CustomerEmployees Worked With
June 29, 2020
Jessica harris was very professional personable as well as very helpful and informative everyone I've had the pleasure to interact with was the same that lets me know Sutton Ford is very selective in hirin as very helpful and informative everyone I've had the pleasure to interact with was the same that lets me know Sutton Ford is very selective in hiring their employees More
by ARIANELONG48
Employees Worked With
Jessica hatris
June 29, 2020
Unhelpful and disrespectful ,,they just need your money, randy was rood ,,they take care of just when they know they going to get your money randy was rood ,,they take care of just when they know they going to get your money More
by Sam im
Employees Worked With
Randy Mohrbach, matt monix
June 29, 2020
Everything went well and the staff was nice and friendly. Thank you. This is all I have to say. 🤔🙂 except be safe and keep the good work up. friendly. Thank you. This is all I have to say. 🤔🙂 except be safe and keep the good work up. More
by CHAJEAN23
Employees Worked With
June 29, 2020
Very Friendly professional service, never have any issues, pretty much always in and out. I think they should wash each and every customer vehicle 🚗 that get service issues, pretty much always in and out. I think they should wash each and every customer vehicle 🚗 that get service More
by morseck4
Employees Worked With
Cree Lyons
June 29, 2020
Satisfied customer Service was great. Short wait time and tech kept me informed on status of my vehicle. Car was serviced properly and washed to perfection. Bought my Service was great. Short wait time and tech kept me informed on status of my vehicle. Car was serviced properly and washed to perfection. Bought my vehicle from Sutton and have always been pleased with their service, especially Quick Lane. More
by diana.peyton
Employees Worked With
Don't see name of female who assisted me but she works at 2nd desk of Quick Lane.
June 29, 2020
Customer service and the service provided is always on target! Jillian is always professional and courteous. I appreciate everything that she does. Good job everyone. target! Jillian is always professional and courteous. I appreciate everything that she does. Good job everyone. More
by teachme08
Employees Worked With
Jillian
June 29, 2020
I am really pleased at the staff and the quality of your service technicians that you have at your dealership. Erick and his team went above and beyond my expectations. Erick actually called a Couple days service technicians that you have at your dealership. Erick and his team went above and beyond my expectations. Erick actually called a Couple days later to check how things were running with my vehicle. Thank you so much for everything!!! Jim Tarqueno 2016 Proud F150 owner More
by Jim Tarqueno
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Dave Pleckham, Allen Taloff
June 29, 2020
Top quality service best service department I have ever been to will always take my car back to them would recommend Sutton Ford to anybody that has a Ford or Lincoln been to will always take my car back to them would recommend Sutton Ford to anybody that has a Ford or Lincoln More
by mitsukid
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric, Dave Pleckham, Allen Taloff
