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Sutton Ford
Matteson, IL
4,630 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,630 reviews
June 29, 2020
We are very pleased with this dealership and the staff. The service department has a good staff and we love the communication. We also were very pleased with our salesman Ron Eng. the only reason for 4 sta The service department has a good staff and we love the communication. We also were very pleased with our salesman Ron Eng. the only reason for 4 stars is Sutton is no longer a Lincoln dealership and when it comes time to trade in our vehicles we will need to find a new dealership. More
by scrap98
Verified Customer
June 29, 2020
Very pleased with the total experience. Terrific folks all worked together to get a GREAT deal done quickly and easily. I pass by a few other dealers to go to this one. Recommended. all worked together to get a GREAT deal done quickly and easily. I pass by a few other dealers to go to this one. Recommended. More
by kcswier
Employees Worked With
Akram
June 29, 2020
I have supported the Sutton Ford Dealership for the last twenty years plus. A couple of times I think I got a really good deal twenty years plus. A couple of times I think I got a really good deal More
by emmawalk
Employees Worked With
Emma Williams, LaToyta McDonald, Randy Mohrbach, Anita Sutton, Eric Eric
June 28, 2020
I have been a Sutton Ford customer for almost 10 years and the customer service is one of the best. I will always use Sutton Ford for all my car needs. and the customer service is one of the best. I will always use Sutton Ford for all my car needs. More
by sukina25
June 28, 2020
They always provide excellent service!!! I’ve been coming there since 2013 and I continue to come there for that reason, I’ll continue to go for the service there since 2013 and I continue to come there for that reason, I’ll continue to go for the service More
by asista2him
Employees Worked With
June 28, 2020
I was disappointed when I recently found out I had a better loan offer than what was presented to me. I wish they gave me an option to choose which loan i wanted to use. My battery died within a month better loan offer than what was presented to me. I wish they gave me an option to choose which loan i wanted to use. My battery died within a month which I had to spend almost $200 to replace it. I don't know if I would return to trade in my vehicle Ask lots of questions More
by abrown
Employees Worked With
LaToyta McDonald, matt monix
June 28, 2020
Great dealership awesome customer service. The service team at quick lanes always break down any issues and give you options on what is the best solution to repair your automobile. team at quick lanes always break down any issues and give you options on what is the best solution to repair your automobile. More
by Beck1914
June 28, 2020
Great service! Anytime we need anything, Melissa takes care of it. She always keeps us updated on time and service with our car and always has a smile on her face! care of it. She always keeps us updated on time and service with our car and always has a smile on her face! More
by Christi
Employees Worked With
June 28, 2020
The place was clean and cool ,the employees were happy and helpful. The sales representative was very knowledgeable and Professional about all the cars and suv and helpful. The sales representative was very knowledgeable and Professional about all the cars and suv More
by alyecebaldwin
June 28, 2020
So thankful to get my car repaired. The car was clean and the drive is excellent. I appreciate the updates. I took longer for the parts but I understand d. and the drive is excellent. I appreciate the updates. I took longer for the parts but I understand d. More
by torjp
Employees Worked With
