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Sutton Ford
Matteson, IL
4,643 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,643 reviews
June 28, 2020
Great team and Black owned , I wish that I could have met Nate. Sutton the owner. Will return for service real soon. Thank you Sutton Ford. Nate. Sutton the owner. Will return for service real soon. Thank you Sutton Ford. More
by mcdmel78
Verified Customer
June 28, 2020
The service from the sales rep to finance is awesome. Tiffany Walker represents Sutton Ford and the Ford product with knowledge, assurance and comfort on the vehicle we purchase. awesome. Tiffany Walker represents Sutton Ford and the Ford product with knowledge, assurance and comfort on the vehicle we purchase. More
by Ronaldmoore2608
Employees Worked With
Tiffany Walker
June 28, 2020
One of the worst experience I had with a dealer. They couldn’t tell me why my car was having problems starting, the first cost was $175 then after they couldn’t tell me why it was not. they wanted $300 m couldn’t tell me why my car was having problems starting, the first cost was $175 then after they couldn’t tell me why it was not. they wanted $300 more to look closer. So I was already heading up to $500 and still they couldn’t tell me what my problem was. After this when I picked the car up my keyless entrance was not working, my car exhaust pipe had a hole sounds like a race car and the reason I took it for not starting was still not fixed. I will never visit this dealership to get my car repaired or to purchase a vehicle. More
by migueljennett
Employees Worked With
Other Employees :
Randy Mohrbach, Eric Eric, Dave Pleckham, Allen Taloff
June 28, 2020
Great customer service and service tech.Brian was very Great customer service and service tech. Brian was very helpful. Lwt me know I needed rear brake job. Couldnt afford the orice at this time. Great customer service and service tech. Brian was very helpful. Lwt me know I needed rear brake job. Couldnt afford the orice at this time. More
by jaguarcia
June 28, 2020
We always take both of our vehicles here for service. Melissa is very professional and helpful. Everyone is friendly and very palatable. Highly recommend for service! Melissa is very professional and helpful. Everyone is friendly and very palatable. Highly recommend for service! More
by Paul and Loretta
Employees Worked With
June 28, 2020
Friendly people, great service work requested done correctly, on time. Vehicle returned washed and clean. Appointments made easily by phone. Great follow up after repairs were made. correctly, on time. Vehicle returned washed and clean. Appointments made easily by phone. Great follow up after repairs were made. More
by JULIEB1
June 28, 2020
WORSE dealership I ever dealt with. Will not recommend to anyone. Have contacted the BBB and other parties for such terrible outrageous service. This place is a JOKE! No one deserves any stars- 0 star rating anyone. Have contacted the BBB and other parties for such terrible outrageous service. This place is a JOKE! No one deserves any stars- 0 star ratings More
by palese74
June 28, 2020
I just feel that warranty work is not as important as work that makes the dealership money. They is just a Vibe that makes me feel weird. But if I was paying 2k on work on my car they all would be my b work that makes the dealership money. They is just a Vibe that makes me feel weird. But if I was paying 2k on work on my car they all would be my best friends. More
by tbripley2
Employees Worked With
June 28, 2020
Great experience yes most definitely!!! They made it very easy to test drive the vehicle and then to purchase sales and staff were great will definitely come back easy to test drive the vehicle and then to purchase sales and staff were great will definitely come back More
by muchee-one
June 28, 2020
This dealership hires the worst people. Several of the African American males that work there sexually harass the female staff and the customers. On a brighter note, the sales department is very good! African American males that work there sexually harass the female staff and the customers. On a brighter note, the sales department is very good! More
by CINERALLA.CHI
Employees Worked With
Other Employees :
White Cashier lady. Zero stars, Cree Lyons, Michael Miller, Anita Sutton, Eric Eric, Dave Pleckham, Allen Taloff
