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Sutton Ford
Matteson, IL
4,617 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,617 reviews
April 27, 2020
Great work as always special thanks to Melissa Excellent service and keeping in touch with me on repairs Sutton Ford is the best in my 14 years so far good good staff Excellent service and keeping in touch with me on repairs Sutton Ford is the best in my 14 years so far good good staff More
by Airweb23
Verified CustomerEmployees Worked With
Other Employees :
Melissa Dave Jammie Julian Teresa , LaToyta McDonald, Dave Pleckham
April 27, 2020
60.000 mi service.Jillian was like a dream.Everything 60.000 mi service. Jillian was like a dream. Everything went well. Service was spectacular compared to other Ford dealerships. I feel very comfort 60.000 mi service. Jillian was like a dream. Everything went well. Service was spectacular compared to other Ford dealerships. I feel very comfortable and accommodated. More
by Pthurmo
Employees Worked With
April 27, 2020
Jilian at Sutton ford was amazing and informative. Will certainly return for more service need. Thank you for your assistance with my concerns regarding my 2014 Ford Focus certainly return for more service need. Thank you for your assistance with my concerns regarding my 2014 Ford Focus More
by coppage.alicia
Employees Worked With
April 24, 2020
This is the best ford dealership I have ever been to and this was the 4th Ford I have bought. Tiffany my sales person was wonderful! She was honest, caring and friendly. LaToya in finance was just as wonder this was the 4th Ford I have bought. Tiffany my sales person was wonderful! She was honest, caring and friendly. LaToya in finance was just as wonderful! Great service and warm friendly staff! I love Ford to begin with, but this is the first time I have felt this way about a dealership! More
by Leslie Sobczak
Employees Worked With
LaToyta McDonald, Tiffany Walker
April 24, 2020
Sutton has been very competent in servicing my car I trust their service people. Although it was a long day due to the number of customers. they followed of social distancing and we were well taken care trust their service people. Although it was a long day due to the number of customers. they followed of social distancing and we were well taken care of. I was offered numerous times to be taken home and decided to stay. The staff was kind and followed up numerous times. More
by andersonfrancine1606
Employees Worked With
Jessica
April 24, 2020
Chuck elected the perfect vehicle with all our needs. Was very helpful and knowledgeable with the Ford Explorer. We are glad we came to this dealership. We received phenomenal service. Thank you! very helpful and knowledgeable with the Ford Explorer. We are glad we came to this dealership. We received phenomenal service. Thank you! More
by claudet92
Employees Worked With
chuck Yzaguirre
April 24, 2020
Jillian was very nice compassionate patient and very helpful I like her attitude she's very helpful and and always smiling and willing to help when needed helpful I like her attitude she's very helpful and and always smiling and willing to help when needed More
by lanairgosby912
Employees Worked With
April 23, 2020
Jullian was very helpful & pleasant, I thank her for her patience with my questions and concerns about my vehicle also appreciate the excellent car wash! patience with my questions and concerns about my vehicle also appreciate the excellent car wash! More
by J.
Employees Worked With
April 23, 2020
My Ford was acting up they solved the issue and were professional throughout the whole ordeal. Mechanics did a great job! Overall very satisfied with service. professional throughout the whole ordeal. Mechanics did a great job! Overall very satisfied with service. More
by rosal6243
Employees Worked With
