Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I always enjoy coming to Sutton Ford because of the courteous, attentive employees who make sure you are made aware of what is going with whatever your need is and to see it is done in a timely manner courteous, attentive employees who make sure you are made aware of what is going with whatever your need is and to see it is done in a timely manner and proficient way. More
Erik answer all my question even when he had to say it more then once He also let me know when my car is ready someone will come and pick me up more then once He also let me know when my car is ready someone will come and pick me up More
Sutton Ford is the "No Stress Express". When I go, I feel like I am at home in their waiting room. Jillian, Paul, Jaime, and Dave are the best service/journeyman reps. Each person is warm, friendly, honest, like I am at home in their waiting room. Jillian, Paul, Jaime, and Dave are the best service/journeyman reps. Each person is warm, friendly, honest, personable, fair, and quite knowledgable. When I drop my Mustang off for service, I don't want to leave. Sutton Ford should change its name to Sutton Family. Your service department keeps us all coming back for more! More
Ther dealership was very clean and welcoming. Our salesperson was amazing. She made my wife and I very comfortable. She was very helpful in answering all of our questions and getting things around fo salesperson was amazing. She made my wife and I very comfortable. She was very helpful in answering all of our questions and getting things around for us. Our financial was very good as well. With getting us the rate and payment we wanted. More
Due to my time of entry, I was not given a tire rotation but offered (@ fee of $9, each) 16 replacement lugs during oil change. Although service had most recently occurred on the vehicle in Oct., 2019 (at but offered (@ fee of $9, each) 16 replacement lugs during oil change. Although service had most recently occurred on the vehicle in Oct., 2019 (at Sutton), the information told to me was that "all 16 lug nuts were swollen, and if removed and broken, they'd have to be replaced and [funded] by me." I was not satisfied with this proposal. More
Melissa took great care of me and the vehicle, as always. Jamie Lebran also always takes great care in handling the vehicle servicing. Thanks again. Jamie Lebran also always takes great care in handling the vehicle servicing. Thanks again. More
Everything went real nice , fast and easy, but after 100 miles, I need an oil change! Really?? The woman at the information desk needs a different job. miles, I need an oil change! Really?? The woman at the information desk needs a different job. More
Great experience!!! Tiffany is fabulous at what she does. She made the car deal happen and she didn’t take no for answer from the finance company! She made the car deal happen and she didn’t take no for answer from the finance company! More



