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Sutton Ford
Matteson, IL
4,617 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,617 reviews
March 09, 2020
Brian's review Nice people in every department. They accepted the out-of-date coupon because I left the current one at home I wish they could pull up the disco Nice people in every department. They accepted the out-of-date coupon because I left the current one at home I wish they could pull up the discounts electronically Thanks, Brian K. Burts More
by brian.burts
Employees Worked With
Other Employees :
Bryan and the Shuttle driver, Cree Lyons, Chatman Farland, Dave Pleckham
March 09, 2020
Sutton Ford Lincoln is a great dealership. The staff is very friendly, helpful, and knowledgeable. I always have a very good experience. The young lady at Quick Lane is amazing, always greets you with a sm very friendly, helpful, and knowledgeable. I always have a very good experience. The young lady at Quick Lane is amazing, always greets you with a smile. The service technicians are great. More
by ladyericka8
Verified CustomerEmployees Worked With
Other Employees :
The young lady from Quick Lane is always friendly and helpful (5 stars), Allen Taloff
March 09, 2020
This was our 1st time visiting Sutton Ford to service our vehicle. Our service technician was Melissa and she made our experience a great one! I would highly recommend Sutton Ford to friends. vehicle. Our service technician was Melissa and she made our experience a great one! I would highly recommend Sutton Ford to friends. More
by Kelita
Employees Worked With
March 09, 2020
She was great. She was upfront and real and didn’t try to up sell me. She was realistic about the timeframe and took care of all my needs up sell me. She was realistic about the timeframe and took care of all my needs More
by mrbkf87
March 08, 2020
Good servece Work done on my GPS system was satisfactory. Job could not lie completed quickly sos I was brought home and kept up to date on service and finally pi Work done on my GPS system was satisfactory. Job could not lie completed quickly sos I was brought home and kept up to date on service and finally picked up to get my car. More
by chiappetta1906
Employees Worked With
March 07, 2020
Awesome Service! Great experience with Sutton Ford's service department. Awesome follow up on my experience, took the time to explain my recall, repair and needed ser Great experience with Sutton Ford's service department. Awesome follow up on my experience, took the time to explain my recall, repair and needed service. Would recommend to Sutton service to all my friends and family. More
by rubenstrunk1
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, tim schafer, Eric Eric, Dave Pleckham, Allen Taloff
March 06, 2020
Erik in the service department always takes great care of all of us at Federal Signal every time we come in. He does a great job at keeping us informed and we highly recommend Erik & Sutton Ford all of us at Federal Signal every time we come in. He does a great job at keeping us informed and we highly recommend Erik & Sutton Ford More
by FederalSignal
Employees Worked With
Eric Eric
March 06, 2020
Expensive but good. Melissa and the other service reps are great to deal with. Sorry you are no longer a Lincoln dealership. At my age I prefer dealing with humans and no Melissa and the other service reps are great to deal with. Sorry you are no longer a Lincoln dealership. At my age I prefer dealing with humans and not kiosks, More
by lawnboys324
March 05, 2020
You have very professional, patient and helpful staff . The application applied to my car was done perfectly , the car looked brand new, when I picked it up. The application applied to my car was done perfectly , the car looked brand new, when I picked it up. More
by May
Employees Worked With
