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Sutton Ford
Matteson, IL
4,617 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,617 reviews
February 17, 2020
Everything went real nice , fast and easy, but after 100 miles, I need an oil change! Really?? The woman at the information desk needs a different job. miles, I need an oil change! Really?? The woman at the information desk needs a different job. More
by gasickles
Verified CustomerEmployees Worked With
Chatman Farland, matt monix
February 13, 2020
Sutton Ford continues to exceed my expectations every time I have a service Need. The service and parts departments are world class. Please keep up the good work!!! time I have a service Need. The service and parts departments are world class. Please keep up the good work!!! More
by Jshort
Employees Worked With
Other Employees :
Cree Lyons, Eric Eric, Dave Pleckham
February 12, 2020
Brian at the service desk was awesome poor guy was working by himself and still had a positive attitude my car was also in excellent condition working by himself and still had a positive attitude my car was also in excellent condition More
by marcusjbowman
Employees Worked With
Brian Jones
February 12, 2020
Excellent service! Truly thankful for the repairs on my vehicle you all provided! It feels great to have my mirror and my heat working again! Thanks again! vehicle you all provided! It feels great to have my mirror and my heat working again! Thanks again! More
by harris8311
Employees Worked With
Eric Eric, Allen Taloff
February 10, 2020
I am please with the service I alway received from Sutton Ford. I only allow this company to service my cart. I appreciate Julian Stanford's professionalism. Ford. I only allow this company to service my cart. I appreciate Julian Stanford's professionalism. More
by 7082693462
Employees Worked With
February 10, 2020
An absolute pleasure to work with. My family can’t thank Anita or Michael enough. Anita was very patient and professional even with my two young rambunctious children wrecking havoc on the dealership. She w Anita or Michael enough. Anita was very patient and professional even with my two young rambunctious children wrecking havoc on the dealership. She went the extra mile to make sure my wife was comfortable and knowledgeable about her new car. From my first conversation with Michael trying to locate the exact Explorer we wanted to meeting him in person to finish up the final details he went over the top with professionalism. In this day in age there is such a bad stigma about the car buying process. I’m here to tell you Anita and Michael quickly changed my impression of that. You have a customer for life thank you both for your help. More
by kasahs17
Employees Worked With
Anita Sutton, Michael Anthony
February 10, 2020
Every time my car is due for service Melissa and her team knock it out in a timely fashion. She is always kind and ready to help me whenever I’m there! 100 percent recommend Melissa and her team knock it out in a timely fashion. She is always kind and ready to help me whenever I’m there! 100 percent recommend Melissa and her team More
by nlebran92
Employees Worked With
February 10, 2020
The staff was friendly and helpful and I never have a issue with my salesman, Ron Eng, or the finance lady. This is the 6th or 7th car I have bought from Sutton Ford and have never been disappointed issue with my salesman, Ron Eng, or the finance lady. This is the 6th or 7th car I have bought from Sutton Ford and have never been disappointed More
by mrgovert
February 10, 2020
Dave Pleckham was absolutely amazing! I'll definitely bring my vehicle here again and I highly recommend Sutton Ford-Lincon's service department to anyone! bring my vehicle here again and I highly recommend Sutton Ford-Lincon's service department to anyone! More
by Carla H.
February 10, 2020
You guys did a great job on my repair service. My repair person melissa kept me informed on what was going on. Great job!!! Pleased with the service. person melissa kept me informed on what was going on. Great job!!! Pleased with the service. More
by cottingent
Employees Worked With
