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Sutton Ford
Matteson, IL
4,617 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,617 reviews
January 31, 2020
Great service Awesome service, they keep you up dated, Melissa is great and represent the auto ship well, she gives you updates . Even the people who work in the ev Awesome service, they keep you up dated, Melissa is great and represent the auto ship well, she gives you updates . Even the people who work in the evening that I pick my car up from More
by eldermullins
Verified CustomerEmployees Worked With
January 30, 2020
Used Car Purchase Pleased that your sales and finance staff worked so hard to get me financed for my 2017 Ford Edge Sport. I will definitely recommend your dealership Pleased that your sales and finance staff worked so hard to get me financed for my 2017 Ford Edge Sport. I will definitely recommend your dealership to others ! More
by sgtal98
Employees Worked With
Niraj Patel
January 30, 2020
Auto Butler My car was pristine when I picked it up. They always do a fantastic job. Having to come up with 25 words is ridiculous. I will no longer complete t My car was pristine when I picked it up. They always do a fantastic job. Having to come up with 25 words is ridiculous. I will no longer complete these surveys again. More
by sheilapetter
Employees Worked With
January 28, 2020
Service Sutton Ford has a great Service department but it all begins with the Service Writer. Erik Buikema is as knowledgeable as they come. His dedication t Sutton Ford has a great Service department but it all begins with the Service Writer. Erik Buikema is as knowledgeable as they come. His dedication to making sure his customers are both welcomed and will be taken care of, is second to none. He is definitely a gem of an asset to Sutton Ford. More
by w.hinton
Employees Worked With
Eric Eric
January 28, 2020
They are fast professional and always resolve any issue I may have. Great to deal with. I will purchase all my vehicles from this location. may have. Great to deal with. I will purchase all my vehicles from this location. More
by ayo0703
Employees Worked With
January 28, 2020
Sutton delivers and they seem to always find ways to best themselves. Two thumbs up‼️ Service always greets me with a smile and always do a fine job, including washing my car.❤️ themselves. Two thumbs up‼️ Service always greets me with a smile and always do a fine job, including washing my car.❤️ More
by SANDRA.SHAKOOR
Employees Worked With
Dave Pleckham
January 26, 2020
The Best I have been doing business since 2004. Always have a great experience at Sutton Ford. I have bought two vehicles here. This is the only place I go for I have been doing business since 2004. Always have a great experience at Sutton Ford. I have bought two vehicles here. This is the only place I go for maintenance. More
by momandpop5
January 24, 2020
Great service Each and every time that I bring my car in for service is always a great pleasure. Outstanding customer service and extremely amazing atmosphere Each and every time that I bring my car in for service is always a great pleasure. Outstanding customer service and extremely amazing atmosphere all around Sutton Ford. More
by Tiff
January 24, 2020
Second time coming in for service both times Niraj comes back and says hello. Allen did a great job getting me in and is very personal able. Another great experience at Sutton Ford!! back and says hello. Allen did a great job getting me in and is very personal able. Another great experience at Sutton Ford!! More
by bschindlers4
Employees Worked With
Niraj Patel, Allen Taloff
January 23, 2020
Effective Everything was great . The service was timely and effective. I needed to get out in a timely manner and the service department was able to accomplis Everything was great . The service was timely and effective. I needed to get out in a timely manner and the service department was able to accomplish it. I have been going to the service department for four years and I am very pleased with them. More
by RUSH_CHARLES
Employees Worked With
